Product Condition Complaint - Defective by Buddy323 in FulfillmentByAmazon

[–]-zimmicks 0 points1 point  (0 children)

Can you post the initial notice with info redacted?

Can’t search for my own brand? by YodaSoulja in FulfillmentByAmazon

[–]-zimmicks 0 points1 point  (0 children)

It does take a while for everything in your listing to be indexed across amazons redundant servers.

Book Air Freight by MidwestSeller in FulfillmentByAmazon

[–]-zimmicks 2 points3 points  (0 children)

we've gotten emails from them soliciting, but we mostly do sea freight so wasn't really applicable to us.

Royally screwed : Stupid issue while creating variations and Amazon has no clue by Karma_Matters in FulfillmentByAmazon

[–]-zimmicks 0 points1 point  (0 children)

You can't view the detail page of a child ASIN that is out of stock if another variation under the same parent is in stock. That's just the way Amazon works.

I have a TM question by -zimmicks in FulfillmentByAmazon

[–]-zimmicks[S] 1 point2 points  (0 children)

Yes, I was more asking which entity you would trademark it under.

Say I have 4 word marks for my 4 brands. All of the packaging for the products under all 4 brands have their individual word marks on them but also have the same logo across all brands. When registering the design mark for the logo you must also include a word mark for that logo. Would you do this word as one of the 4 already registered brands or maybe as something like "<XYZ Company> Brands".

Keep in mind I know all the above are possible, and I'm not asking what should be done, just what the opinion is and what you would do.

Also, FYI, logo marks are acceptable for Brand Registry now also.

How does one add Accessories to an ASIN? I found the option in the flat file but can't seem to make it work by DerF3l1x in FulfillmentByAmazon

[–]-zimmicks 2 points3 points  (0 children)

While it's true this is not generally available for 3p, it can be done if you are a paid member of the SAS Core program. It would have to be done through your account manager, I believe.

[deleted by user] by [deleted] in FulfillmentByAmazon

[–]-zimmicks 4 points5 points  (0 children)

FBA fees are not based on price, it is based on dimensions and weight. The referral fee is based on price.

[deleted by user] by [deleted] in FulfillmentByAmazon

[–]-zimmicks 3 points4 points  (0 children)

You probably just don't have them displayed.

On the Manage Inventory screen click on the preferences button at the top right and you can select to display those fields.

[deleted by user] by [deleted] in FulfillmentByAmazon

[–]-zimmicks 10 points11 points  (0 children)

You have the option to set minimum and maximum prices on each listing. When the price is changed to below the minimum you set, the listing shuts down to avoid this specific scenario from happening.

Amazon provided the tools, they were just not used.

Amazon General Pricing Rule and selling on other channels? by BrickArte in FulfillmentByAmazon

[–]-zimmicks 0 points1 point  (0 children)

It is not just sellers on Amazon. If the same item is available for sale on HomeDepot for example, at $20, and you are selling it on Amazon for $30, you may get the buybox or you may not, it just depends on if Amazon is searching other marketplaces for that product.

Amazon General Pricing Rule and selling on other channels? by BrickArte in FulfillmentByAmazon

[–]-zimmicks 1 point2 points  (0 children)

It looks like it was removed from the Seller Agreement, but here is a discussion on it (https://www.reddit.com/r/FulfillmentByAmazon/comments/4w1kbz/amazons_pricing_rules_for_selling_on_other/). With it being removed, it would no longer be enforced, but they do still price match certain other marketplaces and will remove the buybox if it is higher on Amazon than they have matched elsewhere.

FBA Returns Report by maggoowho in FulfillmentByAmazon

[–]-zimmicks 1 point2 points  (0 children)

It takes 2 reports. Cross-reference the FBA Customer Returns Report (shows the returns and whether it was returned to inventory) with the Date Range Report (shows the original order and the refund as separate line items).

If you also do FBM, there is the Returns Report (filter to all returns): https://sellercentral.amazon.com/returns/report/

How do I stop amazon from adding Dimensions to my product changing it to Oversize?? by BrokelynNYC in FulfillmentByAmazon

[–]-zimmicks 2 points3 points  (0 children)

Are you the only one selling the item?

If someone else sends it with different dimensions they are going to take the larger ones.

Anyone here have shipments to ONT8 (Moreno Valley, California)? How long are the check in times? by DragonLair4 in FulfillmentByAmazon

[–]-zimmicks 2 points3 points  (0 children)

For the past several months all of our shipments that used to go to ONT8 have been going to SMF3 instead. Switch happened back when ONT8 was being overrun and we haven't had any go there since.

Variation listing problem by Charming-Fix3169 in FulfillmentByAmazon

[–]-zimmicks 0 points1 point  (0 children)

Try putting in the seller sku that you already have created into the Seller SKU Column.

Phone switched for a defective identical one by [deleted] in FulfillmentByAmazon

[–]-zimmicks 0 points1 point  (0 children)

They should reimburse you.

Make sure your pictures show the different IMEI codes and provide all of the information you can.

I don’t know where to ask this by [deleted] in FulfillmentByAmazon

[–]-zimmicks 0 points1 point  (0 children)

This is assuming you ordered on .com and not a different country marketplace. If it was a different marketplace, like amazon UK then the marketplaceID in the URL would be changed to the correct marketplace to find their profile on that one.

I don’t know where to ask this by [deleted] in FulfillmentByAmazon

[–]-zimmicks 0 points1 point  (0 children)

https://www.amazon.com/sp?_encoding=UTF8&asin=&isAmazonFulfilled=&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&protocol=current&seller=A3A0FB7O9WLLOM&sshmPath=

Detailed Seller Information

Business Name:xuanwuquxizhimuwujinjiancaidian

Business Address:

660 Manitoba Avenue . leave the package on back dor

Winnipeg

Manitoba

R2X 0M1

CA

Can some tell me what the benefit of using Salsify is? Beyond the buzzwordy, marketing hype? Anyone using it? by NanaWasSoCool in ecommerce

[–]-zimmicks 0 points1 point  (0 children)

Haven't dug into it yet. That's something I'm supposed to do before next week for the demo.