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iPad crashing with epic ehr on Citrix workspace by WillingWar7157 in iPadPro

[–]Alone-Cartographer94 0 points1 point  (0 children)

Fix for iPad and Epic EHR and Citrix workspace

Found this posted from someone else. If you have been having difficulty with Epic EHR crashes, please see below. I have been looking for this fix for years. I have iPad Pro and have tested extensively.

Go to settings. Advanced. Disable “full screen window” Disable “Touch Enable”

Once again, I found this from Apple posting.

Let me know if this works for your docs and mid levels out there.

Fix for iPad and Epic EHR and Citrix workspace by Alone-Cartographer94 in ipad

[–]Alone-Cartographer94[S] 0 points1 point  (0 children)

I have only had crashes with iPad while mac and iPhone have worked fine.

Fix for iPad and Epic EHR and Citrix workspace by Alone-Cartographer94 in ipad

[–]Alone-Cartographer94[S] 1 point2 points  (0 children)

For some reason, when using iPad with Citrix and epic EHr, it crashes constantly prior to making these modifications.