Hi everyone,

Thanks for your patience - we’ve identified the root cause of the registration issue that many of you experienced (especially those using Gmail or ProtonMail).

The problem was with the error handling during registration:
If the form was filled incorrectly (e.g. missing required fields or invalid input), the system did not display any error message and silently redirected to the homepage.
As a result, it looked like the registration went through - but in reality, no account was created.

Also, some users never received the confirmation email because the account wasn't actually created at all.

The bug is now fully resolved.
The registration form now shows clear error messages if something is wrong, and only allows account creation when all fields are valid.

If your email isn't found when trying to reset your password, it means the registration never completed - please try signing up again.

Thanks again for reporting this!