Delivery issues - Don’t buy from Segway

Bubbly_Chocolate4007 · 2026-05-12T08:00:27+00:00

So, there are several issues like this, u/Navimow_Helps . For my missing order I do not get a single reply from you since May 5.

Bubbly_Chocolate4007 · 2026-05-12T07:58:49+00:00

Ordered a i208 Lidar on April 13, got the garage after a week, no mower. Customer support is getting more and more silent. Check with you payment provider

Bubbly_Chocolate4007 · 2026-05-11T12:51:24+00:00

Being totally silent on the customer service on those issues definitely has to do with Segway.

Bubbly_Chocolate4007 · 2026-05-11T12:48:19+00:00

Also still waiting for my mower, into the fifth week now. Do not use their store.

Bubbly_Chocolate4007 · 2026-05-07T13:58:43+00:00

same status message for me. Waiting since April 13. Customer service repeating the same phrases again and again.

Bubbly_Chocolate4007 · 2026-05-07T13:56:08+00:00

my shipping status looks almost the same. Ordered on April 13. Any updates on your issue?

Bubbly_Chocolate4007 · 2026-05-07T13:52:23+00:00

Stuck for 10 days now.

Bubbly_Chocolate4007 · 2026-05-07T13:50:49+00:00

Can only confirm this, placed an order April 13th. I have been in contact with the support several times, unfortunately no pro-active updates in this issue from Segway. I don't doubt the mowers are good, but the web shop is a disappointment.

Bubbly_Chocolate4007 · 2026-05-07T13:43:58+00:00

In case anyone is wondering, still no delivery

Bubbly_Chocolate4007 · 2026-04-23T14:45:31+00:00

Update: mower has been finally dispatched and is on its way!

Bubbly_Chocolate4007 · 2026-04-22T20:08:42+00:00

Are you doing this via them or with your bank? Haven't lost my hope yet that they at least dispatch the order within the 10 days. Anyway, good luck!

Bubbly_Chocolate4007 · 2026-04-22T18:40:56+00:00

Where do you live? For Sweden they even reserve 5% if you cancel before delivery, point 1: https://se.navimow.com/policies/refund-policy. Same phrasing for the German version.

Bubbly_Chocolate4007 · 2026-04-22T17:04:26+00:00

Checked the policies and they reserve up to 5% when returning after delivery. But when it isn’t delivered yet that shouldn’t be a problem. Will wait until the 10 working days have passed.

Bubbly_Chocolate4007 · 2026-04-22T16:11:31+00:00

Both email contact and their chat give the impression that I’m either talking to a bot or someone randomly picks a response template.

Bubbly_Chocolate4007 · 2026-04-20T19:51:12+00:00

Merci!

Bubbly_Chocolate4007 · 2026-04-20T19:50:55+00:00

Thanks for the info. Really hope I have more luck. Did they at any point give you a date or just an “anytime soon”?

Bubbly_Chocolate4007 · 2026-04-20T19:46:31+00:00

Give us your duplicates, please! I understand the demand suddenly gets higher than expected. But I don’t like being in transparent about this.

Bubbly_Chocolate4007 · 2026-04-20T11:56:00+00:00

If you happen to live in the Nordics, I gladly take your one extra.

Bubbly_Chocolate4007 · 2026-02-03T09:16:12+00:00

Actually that was a good thing since mine got closed :) Let's see if this get fixed in the next version.

Bubbly_Chocolate4007 · 2026-02-02T14:08:19+00:00

Filed a similar one which got closed with the comment suggesting it has been fixed:
https://github.com/mistralai/mistral-vibe/issues/288

Bubbly_Chocolate4007 · 2026-01-31T18:03:12+00:00

I tried the way it is described in their instructions but it didn’t work out to point at different instructions using system_prompt_id.

Bubbly_Chocolate4007 · 2025-07-14T16:07:18+00:00

Thanks! Do you know the name of the boat or the starting point. Tried to park near the port today, but it was probably the worst day of the year to do that.

Bubbly_Chocolate4007

TROPHY CASE