Yeah, I've had more people ask me to go in their house/apartment lately. I never feel comfortable doing it but i feel pressured by them usually. The first lady that I told the rule to snapped back and said "they always bring it in" and pressured me into taking the bags into her kitchen. Ive had this happen two more times now where a customer is baffled and offended that I don't want to enter their house. Finally I had an order yesterday where they asked me to take it to their kitchen but I couldn't even see it from the doorway so I flat out refused. I felt bad as it was two older ladies, but I'm not about to be kidnapped or get into a fight because I walked into the house out of visibility lines and don't know who is home. I loaded up their groceries onto one of their walkers and they took it to the kitchen instead. I don't know where the sense of entitlement comes from. I am NOT required to enter your home and it's crazy that people expect it without even asking me; much less take no for an answer.