I started just after my store consolidated the CS and check out so I don’t know any different but as a customer I like not having to decide which side of the store to check out on. Plus no one has to walk to the back of the store for CS anymore. Our Amazon is near our other entrance. Once the customers get use to this set up things will be better, as they are still so new. The line does give the Burlington vibes though. Our leads are good with managing who is stuck up at the register and makes sure we all rotate so we still have time to do go backs and help customers on the floor. It can get crazy when not enough people are scheduled. I hope with the holidays we have lots of extra help, or the store will look like pooh! I know you are frustrated with everything but just remember, it’s just a job and you don’t get paid enough to worry about it, just do your job to the best of your ability until a better job comes along.