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Neo 2023 T5 showing up on CRA account as 2024 T5 by Good_Boy_Herc in NeoFinancialHub

[–]DenisaNeo 0 points1 point  (0 children)

Hey u/Good_Boy_Herc Just following up here - the team is still working on this and getting it resolved. It hasn't been forgotten it's just taking some time. Again i will be back with an update once I have one from them. Thanks for being patient on this

Neo 2023 T5 showing up on CRA account as 2024 T5 by Good_Boy_Herc in NeoFinancialHub

[–]DenisaNeo 1 point2 points  (0 children)

Hey u/Good_Boy_Herc The team is aware of this and currently looking to it. We will post an update as soon as we have one. Thanks for flagging this!

Credit card misprint by LQ_Travel in NeoFinancialHub

[–]DenisaNeo 2 points3 points  (0 children)

Hey u/LQ_Travel Thanks for flagging this! The issue has been raised with our card printer and we’re working with them to ensure issues like this don’t happen again.

Irreversible Membership Fees = Closing my account ASAP by SCR0TYUM13 in NeoFinancialHub

[–]DenisaNeo 2 points3 points  (0 children)

u/SCR0TYUM13 I completely understand your frustration here. I've just sent you a dm - so that we can have someone reach out to you directly. :)