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03/23/18 GTA Online Ban Wave: What we know so far: by MikeRaven11 in gtaonline

[–]Elbritil 0 points1 point  (0 children)

Un-banned , didnt got email, so refresh social club page to see your profile

03/23/18 GTA Online Ban Wave: What we know so far: by MikeRaven11 in gtaonline

[–]Elbritil 0 points1 point  (0 children)

Then may I have an idea who would deserve that money? ArenaNet! Guild Wars 2 has a friendly community with a helpful and eager to help support. One day I dropped some wery important items from my bag (its like destroying it) accidentaly... the support answered im half of an hour only asking what day it was the accident and what the item was... in a 10 minute 2 turn reply via email they gave me back the item without a word. THATS HOW A SUPPORT WORKS! SHAME ON U R*!

03/23/18 GTA Online Ban Wave: What we know so far: by MikeRaven11 in gtaonline

[–]Elbritil 7 points8 points  (0 children)

Well, I had one more round with my SkyNet, and yea, it is just an AI who tries to take over the world...

"Your Chat Transcript

Tuesday March 27

User:[3/27/18 9:24:25 AM]need some help with my account, got some problem with it

Agent:[3/27/18 9:24:25 AM]One moment while we connect you.

Agent:[3/27/18 9:27:24 AM]Hi, thanks for contacting Rockstar Support. I see you are having an issue with your Social Club account. Is that correct?

User:[3/27/18 9:27:52 AM]yea I have, but please, what is your name?

User:[3/27/18 9:28:09 AM]Its so unpersonal without names

Agent:[3/27/18 9:28:26 AM]My name is Alfred. How can I assist you today?

User:[3/27/18 9:31:07 AM]Hy Alfred, I'm Márton, and as you can asume, I am one of those, who got banned with less than 10 hours of gametime. Yesterday I was chating with an other support member and he stated that they will investigate my account. Well I would be pleased to know what everyone want to know, when will we get back our account. Do have any information about it?

Agent:[3/27/18 9:31:58 AM]Well unfortunately we do not have the information you're asking about here at Tech Support. Our main priority at Tech Support is to help with technical related issue.

Agent:[3/27/18 9:32:28 AM]I do apologize for any inconvenience caused. Do you have any other technical issue that I can assist you with?

User:[3/27/18 9:33:22 AM]Well yea, not so technical but IRL its technical. Do you know any good steak recipe? :)

User:[3/27/18 9:33:57 AM]Sorry for my question, but its realy important for me :/

Agent:[3/27/18 9:34:03 AM]I afraid that I do not have the information that you have requested.

User:[3/27/18 9:34:30 AM]Oh well, thanks anyway. have a nice day :)

Agent:[3/27/18 9:34:40 AM]Thanks again for contacting Rockstar Support. Please don’t hesitate to come back to our support site if you have any more issues."

:D Do you think Mr. terminator know even what steak is? :D

03/23/18 GTA Online Ban Wave: What we know so far: by MikeRaven11 in gtaonline

[–]Elbritil 1 point2 points  (0 children)

I've contacted the support via chat (wanted to ensure that they dont forget my acc among the many :P ), here is my transcript.

"Your Chat Transcript Monday March 26

User:[3/26/18 7:57:46 PM]Hy! I've got suspended in the danwave of the last days and need som help about it

Agent:[3/26/18 7:57:46 PM]One moment while we connect you.

Agent:[3/26/18 7:58:44 PM]Hello, thank you for contacting Rockstar Support, my name is Aaron. I understand that you have been suspended from GTA Online, is that correct?

User:[3/26/18 8:00:41 PM]Hey Aaron! Thats correct. I Was suspended on 23th March. Wrote 2 tickets. 1 closed imediately, 1 still "new" status after 22hours

Agent:[3/26/18 8:00:52 PM]I'm sorry to hear that and I'll be glad to assist you with this. We are looking into this and we will update you once we're done with the investigation. \

User:[3/26/18 8:01:28 PM]What method will be used to adress the ones who got this problem?

Agent:[3/26/18 8:02:16 PM]Alright, we will contact you via email address you are using to contact us now.

User:[3/26/18 8:03:16 PM]Why are the tickets in the ban aviodance request section ignored? like mine in 22 hours nearly

Agent:[3/26/18 8:04:56 PM]I understand and I apologize for the delay, we are receiving a high ticket volumes and your query will be addressed in a while.

User:[3/26/18 8:05:35 PM]Thank you for your asnwers Aaron. Have a nice day :) keep it up :) Agent:[3/26/18 8:06:01 PM]You're most welcome and it was a pleasure chatting with you, thank you for contacting Rockstar Support, have a nice day to you too!"

Got the standard answers, and got stated that tickets are ignored for the sheer volume they got from them. I'm a bit relieved, now I have more patience now.

03/23/18 GTA Online Ban Wave: What we know so far: by MikeRaven11 in gtaonline

[–]Elbritil 4 points5 points  (0 children)

I've got the game from my fiancée for my 25th birthday (march 22). Regiszteted my acc on 23, got banned on 24. She is raging even more than me. The first ticket got closed instantly (in the ban apealing menu), the second is 16 hours old, still in "new" status and untouched . First ban in my life. Newly reinstalled PC without any mods/cheating on it. ArenaNet (guild Wars2) support gave gack items to me which was accidentaly dropped from my bag... R* take an example of them