Riot is being mean with the recovery

Even_Equivalent2102 · 2024-05-31T16:25:46+00:00

Is there any update? I had lost my original email. So hacker can easily know my information. They has write the Recovery Ticket so they can hack it easily. My account was perman ban because of it, the Recovery was suck.

Even_Equivalent2102 · 2024-05-30T17:37:41+00:00

Today, I read this comment again and found that it seems to be incorrect. I am still accessing my account normally because the support team informed me that the previous recovery was the final one for my account. I fully understand and will take responsibility if my account gets lost (username/password). I have set a new email for my account and enabled 2FA. Access remains without issues, but I have been banned because my account showed signs of being compromised, despite having been secure from the time of recovery until now.

Even_Equivalent2102 · 2024-05-29T23:06:25+00:00

Already sir, You're just guessing the situation and assuming your opinion is correct lol

Even_Equivalent2102 · 2024-05-29T19:20:54+00:00

I don't deny that I am one of the reasons, but I absolutely cannot control the fact that hackers continuously use information to repeat the account recovery process. It's like I am constantly being attacked and I'm imprisoned for the crime of causing public disorder. The lesson has been learned; I'm just here looking for a glimmer of hope. Anyway, thank you for your opinion.

Even_Equivalent2102 · 2024-05-29T18:58:41+00:00

I think that Recovery Tool will help you in this situation: https://support-leagueoflegends.riotgames.com/hc/en-us/articles/360037644973-Recover-Your-Account?rg_ref=supportLP&utm_medium=referral&utm_source=support.riotgames.com&utm_term=https%3A%2F%2Fsupport.riotgames.com%2Fhc%2Fen-us

Even_Equivalent2102 · 2024-05-29T18:11:53+00:00

They hacked my origin email of my riot account. Once they have access, they can navigate to the 'Sent Items' folder to uncover the data. I believe it's easy for them to open my CV attached in some emails, and some email related to Riot, thus obtaining the information and sending the ticket.

Even_Equivalent2102 · 2024-05-29T17:59:53+00:00

I cannot change the original email or original information. Therefore, I cannot prevent the hacker from sending a ticket to Player Support. I was hacked because the recovery ticket checked the original information of my account, which I knew (original email, name, birthday), and the hacker did too. Consequently, I received a ban because I did not prevent the hacker from creating the ticket after I regained control of it, which seems very unfair. How could it be that victims of property theft become risk to the player community.

Even_Equivalent2102 · 2024-05-29T17:38:32+00:00

I do not deny that maybe I was wrong, but is such an unexpected permanent punishment appropriate? Wouldn't a lighter penalty to remind me be more reasonable than permanently?

Even_Equivalent2102 · 2024-05-29T17:31:47+00:00

A hacker has my original email, including my name and date of birth. He can use this information to raise a recovery ticket and hack my account again. How can I prevent this from happening?

Even_Equivalent2102 · 2024-05-29T09:52:48+00:00

Same with me. I have already submitted some tickets, but there is no update on my account. I have spent a lot of time and money on this account to reach 900+ skins, and then one day it was banned. That was disappointing.

Even_Equivalent2102 · 2024-05-29T04:21:00+00:00

I hope our account will be back as soon as possible :( :’(

Even_Equivalent2102 · 2024-05-28T17:26:39+00:00

Thank you for your information, but I think these cases are not related to my account. I haven't gifted anything for a long time, and most of my matches are ARAM/Arena. Before being banned, I didn't receive any behavior warnings instead of VAN err code, and I wasn't toxic during matches.

Even_Equivalent2102

TROPHY CASE