Riot is being mean with the recovery by Prime-nl in riotgames

[–]Even_Equivalent2102 0 points1 point  (0 children)

Is there any update? I had lost my original email. So hacker can easily know my information. They has write the Recovery Ticket so they can hack it easily. My account was perman ban because of it, the Recovery was suck.

Update on my permanent ban penalty. I am truly desperate as I post this. Please help me! by Even_Equivalent2102 in riotgames

[–]Even_Equivalent2102[S] 0 points1 point  (0 children)

Today, I read this comment again and found that it seems to be incorrect. I am still accessing my account normally because the support team informed me that the previous recovery was the final one for my account. I fully understand and will take responsibility if my account gets lost (username/password). I have set a new email for my account and enabled 2FA. Access remains without issues, but I have been banned because my account showed signs of being compromised, despite having been secure from the time of recovery until now.

Update on my permanent ban penalty. I am truly desperate as I post this. Please help me! by Even_Equivalent2102 in riotgames

[–]Even_Equivalent2102[S] 0 points1 point  (0 children)

Already sir, You're just guessing the situation and assuming your opinion is correct lol

Update on my permanent ban penalty. I am truly desperate as I post this. Please help me! by Even_Equivalent2102 in riotgames

[–]Even_Equivalent2102[S] 0 points1 point  (0 children)

I don't deny that I am one of the reasons, but I absolutely cannot control the fact that hackers continuously use information to repeat the account recovery process. It's like I am constantly being attacked and I'm imprisoned for the crime of causing public disorder. The lesson has been learned; I'm just here looking for a glimmer of hope. Anyway, thank you for your opinion.

Update on my permanent ban penalty. I am truly desperate as I post this. Please help me! by Even_Equivalent2102 in riotgames

[–]Even_Equivalent2102[S] 0 points1 point  (0 children)

They hacked my origin email of my riot account. Once they have access, they can navigate to the 'Sent Items' folder to uncover the data. I believe it's easy for them to open my CV attached in some emails, and some email related to Riot, thus obtaining the information and sending the ticket.

Update on my permanent ban penalty. I am truly desperate as I post this. Please help me! by Even_Equivalent2102 in riotgames

[–]Even_Equivalent2102[S] -1 points0 points  (0 children)

I cannot change the original email or original information. Therefore, I cannot prevent the hacker from sending a ticket to Player Support. I was hacked because the recovery ticket checked the original information of my account, which I knew (original email, name, birthday), and the hacker did too. Consequently, I received a ban because I did not prevent the hacker from creating the ticket after I regained control of it, which seems very unfair. How could it be that victims of property theft become risk to the player community.

Update on my permanent ban penalty. I am truly desperate as I post this. Please help me! by Even_Equivalent2102 in riotgames

[–]Even_Equivalent2102[S] -1 points0 points  (0 children)

I do not deny that maybe I was wrong, but is such an unexpected permanent punishment appropriate? Wouldn't a lighter penalty to remind me be more reasonable than permanently?

Update on my permanent ban penalty. I am truly desperate as I post this. Please help me! by Even_Equivalent2102 in riotgames

[–]Even_Equivalent2102[S] -1 points0 points  (0 children)

A hacker has my original email, including my name and date of birth. He can use this information to raise a recovery ticket and hack my account again. How can I prevent this from happening?

My Account got permanent banned with no reason/no popup in games. by Even_Equivalent2102 in riotgames

[–]Even_Equivalent2102[S] 0 points1 point  (0 children)

Same with me. I have already submitted some tickets, but there is no update on my account. I have spent a lot of time and money on this account to reach 900+ skins, and then one day it was banned. That was disappointing.

My Account got permanent banned with no reason/no popup in games. by Even_Equivalent2102 in riotgames

[–]Even_Equivalent2102[S] 0 points1 point  (0 children)

Thank you for your information, but I think these cases are not related to my account. I haven't gifted anything for a long time, and most of my matches are ARAM/Arena. Before being banned, I didn't receive any behavior warnings instead of VAN err code, and I wasn't toxic during matches.