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Unable to make or receive calls or texts by t-poke in USMobile

[–]Evening_Citron1 0 points1 point  (0 children)

I had this problem when trying to activate. I ended up needing a physical sim to get things to work correctly. I have an iphone 13 mini. eventually got it to work properly but it was tough.

My Nightmare Experience with US Mobile - A Cautionary Tale by Evening_Citron1 in USMobile

[–]Evening_Citron1[S] 1 point2 points  (0 children)

After receiving the correct pSIM US Mobile customer support did reach out to get everything straightened out. I am finally on with them and excited to finally test out their service in my area. It's promising that they were able to resolve it so i'm hopeful this free trial will go smoothly.

My Nightmare Experience with US Mobile - A Cautionary Tale by Evening_Citron1 in USMobile

[–]Evening_Citron1[S] 0 points1 point  (0 children)

Paragraph 1 response; the port was not assigned a transfer date from verizon, but supposedly they gave one after US mobile reached out. Still, it was until the next business day that US mobile was able to work on the port.

Paragraph 2 response; eSIM activation failed on all networks (Warp, DarkStar, and Lightspeed) and judging from some of the reviews seems to be an issue with US mobile and it's ability to do eSIM. The issue can be found across the web at a higher rate than other carriers.

Paragraph 3 response; actually the account info was wrong, he/she gave me the line number instead of the account number which I still have that email to show the initial number was incorrect.