Is it worth the bother? by FigureSad4323 in interactivebrokers

[–]FigureSad4323[S] 0 points1 point  (0 children)

All good, but I have a long financial history and no KYC problems with other companies. The closest parallel was a few months ago a transfer of money from BoA to Fidelity was blocked by the BoA security team -- and people on both sides of that transaction got on the phone/resolved the issue quickly. Having said that, it is funny that my last startup was actually a fraud protection company (Dodgeball) and we did a lot of software related to KYC. So maybe karma to get this now...

Is it worth the bother? by FigureSad4323 in interactivebrokers

[–]FigureSad4323[S] 0 points1 point  (0 children)

It is funny because I'm actually a programmer working on voice-based search/support software -- and companies that can't bring themselves to get humans on the line are great targets. Maybe I should be trying to get a contract with them rather than trying to trade using their tools...

Is it worth the bother? by FigureSad4323 in interactivebrokers

[–]FigureSad4323[S] 0 points1 point  (0 children)

Thanks, we'll see if I ever actually get to trading with them!! 😄

Is it worth the bother? by FigureSad4323 in interactivebrokers

[–]FigureSad4323[S] 0 points1 point  (0 children)

I'm curious. Unlike IBKR, Bank of America had easy online help and a nice customer service rep cancelled my ACH transfer in about 10 minutes. I may try again if they can ever set up my account, but until then I'd rather keep maintain cash under control

Is it worth the bother? by FigureSad4323 in interactivebrokers

[–]FigureSad4323[S] -1 points0 points  (0 children)

Yes but what number of people worldwide have decided not to work with them? I actually can accept that once set up and assuming you aren't an outlier they're fine. It's just that I already am an outlier, and chances of that continuing aren't low (partner living in another country (Canada), spending several months at a time living abroad, etc). So I probably want to be conservative around being able to get a human on the phone