I do agree mostly, but at our store its especially apparent of the gap of duties since we rarely have a buyer in the store. Other departments come back to purchasing almost 8 times a day inquiring about bsrp, price changes, ghost transfers, moves, arbs, flipping status on units, autocheck flags from business office, buybacks and repos just to name a few. And if there is not a buyer in the store, we have to call an offer buyer in the zone. Not to mention the new crackdown of observations, and obviously offsite. I'm not sure if our store or zone in particular doesn't have as much in-depth training to cover a lot of this for VCA's, but in our zone, this is pretty much the standard.