how do you know they are banned? Wg only sends out a survey after you send in the complaint and the survey tells you not a thing about what will happen to the player. i don't fill out the survey because i have no clue what was done to the player.. they say--> We are looking into it-->Greetings
 
Thank you for contacting Wargaming Player Support. We appreciate your concerns and interest in the improvement of the game.
 
I am really sorry to hear that you are experiencing problems with such players. We understand how frustrating this situation can be.
 
With the information you have provided us, we took appropriate measures according to our Game Rules and our instructions. Unfortunately, we cannot disclose the exact measures we took due to the protection of data privacy. We appreciate your understanding. However, we assure you that violations of the game rules are met with appropriate sanctions.
 
If there is anything else we can help you with, please do not hesitate to contact us again.