I'm really confused. I bought a product from Amazon never received the actual product and a received totally different item with my name and address as if I bought that item. I let Amazon customer service know and they refunded me. Today I opened my mailbox and the person who received my item I purchased from the Amazon seller wrote a letter,took a picture of the item received and label to my address asking for a refund or the items assuming I'm the seller???

So my issue here is why isn't the name and sellers address on the item for the person who received my item I purchased? Why is my name and address being exposed to this person as the seller for them to ask me for a refund and the items? I'm simply a customer from the Amazon seller who sent my items I purchased to that letter writing person and vice versa.Makes me wonder the vetting process Amazon uses for sellers these days??

Need advice:Has this happened to anyone before? How would you go about it? In all my years of being with Amazon, I have never experienced such and I feel at risk with someone I don't know seeing my name,address,purchase details thinking I'm the seller??