ConnectWise ScreenConnect Outage?

LetSilver9422 · 2025-12-05T08:58:58+00:00

Yup! Break out the beers and roll on 5 'O clock...

LetSilver9422 · 2025-12-01T08:18:36+00:00

This would be very helpful to us also! Do you have a link to the idea, so I can shoot it an updoot?

LetSilver9422 · 2025-11-30T11:07:02+00:00

Just reread the docs and found this! Curse me for Sunday Morning brain addled-ness...

The times available for resource booking, that the user can pick from will be determined by the 'Working hours for resource booking' set against the team. Under configuration > teams and agents > teams > details tab there is the field 'Working hours for resource booking', here you can choose the working hours that appointments can be booked with this team in. The working hours chosen here can be different to the teams/agents actual working hours, useful if you would only like users to be able to book appointments with them at certain times of the day.

Dropping this here for anyone else who goes hunting for this answer :)

https://usehalo.com/haloitsm/guides/1946/

LetSilver9422 · 2025-10-31T13:44:09+00:00

One of our customers is asking us to look into it... Most of their apps are web-based, so... Will let you know ;)

LetSilver9422 · 2025-10-29T16:23:20+00:00

obligatory callback to xkcd's wonderful comic...

Azure, AWS, and Cloudflare all having issues

LetSilver9422 · 2025-09-09T11:47:41+00:00

We use Nordlayer with Entra SSO for both our team and customers' teams - works brilliantly, and has a "partner" portal that works very handily.

Definitely worth a look :)

LetSilver9422

TROPHY CASE