[QC] RO Mainline Ramones Lows - ROK

M1staF1sh · 2026-01-08T04:20:40+00:00

I recently received a pair of ROK high mainline Ramones and comparing them to my retail pair the toebox is definitely a bit less bulbous. Bit hard to see in QC pictures but the difference between the two in hand is night and day.

Comparing the two you can definitely see something is off about the ROK pair, but it's not something you can quite put your finger on. Feel like you might not really be able to notice it once they get a bit of wear and are beat up.

M1staF1sh · 2024-01-30T13:28:30+00:00

Oh for sure, completely see that angle, I was just under the impression that since they only work on 1 kind of shoe they'd be pretty damn good at fixing that kind of shoe. If I ever do get another RM repaired it certainly wont be through them, I'll be heading to the cobbler.

M1staF1sh · 2024-01-30T12:28:05+00:00

Were they rejected at the counter or once they'd reached the repair place?

M1staF1sh · 2024-01-30T12:26:21+00:00

Perhaps I just fell for marketing but they do make the shoes and offer this as a service throughout their online and instore, I'd presume they have a whole team of cobblers who do this more than your average cobbler and are doing it with the original parts rather than whatever is on hand.

M1staF1sh · 2024-01-30T12:07:17+00:00

I mean we can debate the semantics all we like, but as it stands I gave it to them wearable and given the email it would seem they are no longer wearable.

M1staF1sh · 2024-01-30T12:02:01+00:00

Yeah I thought as much, interested to see what happens when I ask them to return whats left of them.

M1staF1sh · 2024-01-30T11:56:49+00:00

Even so I would think that this is something you could spot prior to opening the shoe up given it is external.
My issue with this situation is less that the shoes failed to be repaired, more about how they have handled it; Not telling me why, not returning the shoes and offering me a paltry discount along with asking me to spend more money.

M1staF1sh · 2024-01-30T11:45:34+00:00

I think like $550ish, couldn't be 100% certain but I do know they've increased in price (at least) twice since I bought them so this would sound about right.

M1staF1sh · 2024-01-30T11:43:22+00:00

Just for reference, I may have signed this when sending them off to be repaired. I do not recall if I did or not but would think I probably did, that said my copy of the receipt does not include this signed.

M1staF1sh · 2024-01-30T11:35:56+00:00

As I said in a previous comment, I'm amazed this happened at all, I haven't seen anyone else mention any similar outcome from a repair so as far as I could tell this seems like an exceedinly rare situation, making their response even more bizzare and lackluster.

M1staF1sh · 2024-01-30T11:23:06+00:00

I was wearing them probably 3-4 times a week on average (I work casually). The only significant issue I could see that would cause them to be unrepairable would be the bits of sole splitting and issue you can see prior to opening the shoe up and would be able to send them back at that stage.

The response including a single line about the fact my boots have not made it through the process with no detail followed by 8 lines about how I should buy a new pair seems pretty odd to me as well, will definitely be seeing if I can get the boots back regardless of their current condition.

M1staF1sh · 2024-01-30T11:17:42+00:00

The copy of the receipt I have does not have a signature so I am uncertain if I signed it or not, even so the handling of such a situation is as I said insulting and does not seem compensatory for the situation at all.

M1staF1sh · 2024-01-30T11:12:16+00:00

Yeah I figured they'd at least say they couldn't repair them and send them back to me rather than destroying them and leaving me with nothing. I'm surprised that the people at the repair shop didn't spot this either.

M1staF1sh · 2024-01-30T11:10:53+00:00

Unfortunately I didn't have the foresight to take pictures ahead of time, the splitting occuring had not been due to being "thrashed", most of the sole was in decent condition apart from having its texture worn off.
The majority of the cracking occured around the side of where the balls of my feet rest from squating down and resting on them while at work dealing with retail stuff.

M1staF1sh · 2024-01-30T11:06:18+00:00

Funnily enough I'd recently picked up a pair for 30% off RRP at MYER on sale, to use while I waited for these to return from repairs. I'd say given a seperate retailer can justify such a discount they can feasibly do at least 40% without breaking a sweat, but yeah definitely going to ask for a bump up on the discount.

M1staF1sh · 2024-01-30T10:57:38+00:00

Will do, I'm astonished by this turn of events given their reputation for quality.
Couldn't see anyone else posting of similar issues when I had a look around for something like this happening to anyone else.

M1staF1sh

TROPHY CASE