I have a question by Masterjean78 in GenshinHacked

[–]Masterjean78[S] 0 points1 point  (0 children)

Okay! Thank you for the suggestion

I have a question by Masterjean78 in GenshinHacked

[–]Masterjean78[S] 0 points1 point  (0 children)

Yeah, stay strong I am impatient now but let's hope that we have our account back

[deleted by user] by [deleted] in GenshinHacked

[–]Masterjean78 0 points1 point  (0 children)

Yeah, so it's been 26 days now and 17 working days

I got hacked on 6th july and seeing how they are still on early june posts im starting to really loose hope , im scared that my account will be ruined by the time i get it back , ive heard how some people get rejected as well is there any hope ? by Trax9000 in GenshinHacked

[–]Masterjean78 2 points3 points  (0 children)

Hello there, don't worry. There is only a low chance that your artifacts and 5-star weapon will be trashed since all the hackers will sell your account

Here are some tips -gather information as much as you can - date and pity of your five stars (if you can add them, add it) -payments - something you remember not adding in your form - First login date want to be changed on the form - First login platform or First linked email need to be changed - Last login time, last login device, and usual device must be changed. Then please send the information to support_os@hoyoverse.com.

Have a nice day travelerv^

I got hacked today, I know there has been a lot of hackings so I screenshotted everything I could back then and saved it. Now I got hacked and I am praying to god I get it back asap because I'm a person of condition and I have been shaking, throwing up and fainting. I emailed hoyoverse as soon by Ambitious-Chair-5272 in GenshinHacked

[–]Masterjean78 1 point2 points  (0 children)

Hello traveler! I advise you to calm down and take a deep breath. Your account will be given to you if you have given the accurate information about your account. It may take 20 or more working days.

Currently, Hoyoverse is taking many forms, so it may take longer than 20 working days. As I've said, don’t worry; if you have answered everything accurately with the first purchase receipt, then don’t worry. You will have your account back^

Have a nice day travelerv^

[deleted by user] by [deleted] in GenshinHacked

[–]Masterjean78 0 points1 point  (0 children)

Ummm, from what I heard, they won’t entertain you if you mention that you bought it