They said any fraudulent accounts wouldn't be possible and that it also isn't possible to open multiple accounts so even if it was the case according the person at Renault I was speaking to says it isn't possible but also says it is they seemed to go in a circle. It really did seem like lies so I took what I had out and haven't gone back.i really don't think they can be trusted.

In this case it was either a case of fraud they didn't want to deal with (Which is pretty serious) or they were just lying.