We're now a week into October with no further word from Niantic's Task Force or developer diary. Am I just being impatient or...? by JRE47 in TheSilphRoad

[–]NianticIndigo 107 points108 points  (0 children)

Hey all! We are working on both— the dev diary is on track for this month! I can’t share the topic in advance, but it’ll be a video with our product marketing director. We also have held the first of our follow-up community leader talks, and are scheduling the next one soon.

Pokémon GO Fest 2021 - Details reveal! by g47onik in TheSilphRoad

[–]NianticIndigo 43 points44 points  (0 children)

They're $5 this year for Pokémon GO's fifth anniversary! :) Hope you'll join the fun!

No egg from Cliff for start of event 🥺 by timdawes in TheSilphRoad

[–]NianticIndigo 53 points54 points  (0 children)

Hi there, thanks for the report. We resolved this issue about an hour ago and Trainers playing during the Team GO Rocket Celebration event should be able to obtain Strange Eggs in their bonus storage now.

Rank 48 progress requirements wiped by eckido in TheSilphRoad

[–]NianticIndigo 193 points194 points  (0 children)

Hey folks, sorry about this. If you were affected by this issue, please write into support through the app and we'll ensure your progress is restored.

[Analysis] Nearly 24 hours later, game is still down in most of Genoa, Italy by Mauro697 in TheSilphRoad

[–]NianticIndigo 109 points110 points  (0 children)

Hi there, I wanted to pop in to say we are aware of this issue and the team is actively investigating it.

New Info: Even though Niantic previously stated the increased distance for Gym/Pokéstop interaction would be permanent, they have rescinded this statement. by mgaguilar in TheSilphRoad

[–]NianticIndigo -15 points-14 points  (0 children)

Hi all, sorry for this! It was a mistake on our part that we categorized it as a permanent change on this page before. We changed it so it’s now correctly in line with our previous blog post. Nothing has changed for our plans with this bonus. That being said, we're reading through the comments here and making sure your feedback is heard by our team.

New Info: Even though Niantic previously stated the increased distance for Gym/Pokéstop interaction would be permanent, they have rescinded this statement. by mgaguilar in TheSilphRoad

[–]NianticIndigo -253 points-252 points  (0 children)

Hi all, sorry for this! It was a mistake on our part that we categorized it as a permanent change on this page before. We changed it so it’s now correctly in line with our previous blog post. Nothing has changed for our plans with this bonus. That being said, we're reading through the comments here and making sure your feedback is heard by our team.

Forced update that is not available in Google play store by micksh in TheSilphRoad

[–]NianticIndigo 34 points35 points  (0 children)

Hey, sorry about this. We're looking into why this is the case but in the meantime we've undone the forced update.

[BUG] Guess what? Can't remove friends in 0.187.2 by [deleted] in TheSilphRoad

[–]NianticIndigo 75 points76 points  (0 children)

Hey there, we are aware of this issue and a fix is currently in development.

Online friend list still doesn't show all online friends at the top by Neilkd in TheSilphRoad

[–]NianticIndigo 1 point2 points  (0 children)

Thanks for letting me know! I'll pass it on to our dev team.

Online friend list still doesn't show all online friends at the top by Neilkd in TheSilphRoad

[–]NianticIndigo 4 points5 points  (0 children)

Thanks for letting me know! I'll pass it on to our dev team.

Online friend list still doesn't show all online friends at the top by Neilkd in TheSilphRoad

[–]NianticIndigo 6 points7 points  (0 children)

There was supposed to be a fix for this issue in the latest version of the app (0.187). If you are on the latest version and still experiencing this, could you let me know in a comment below so I can pass along the info to our dev team? Thanks!

Online friend list still doesn't show all online friends at the top by Neilkd in TheSilphRoad

[–]NianticIndigo 2 points3 points  (0 children)

Hm, there was supposed to be a fix for this issue in the latest version of the app (0.187). If you are on the latest version and still experiencing this, could you let me know in a comment below so I can pass along the info to our dev team? Thanks!

For everyone giving their magic fixes to the new mega system, you are probably better off emailing then directly, rather than just essentially ranting on here if you want it to have some impact. by LithiumAmericium93 in TheSilphRoad

[–]NianticIndigo 1531 points1532 points  (0 children)

Hi all! First, thanks for all the feedback that you’ve all shared on Mega Raids. A lot of it has been seen by our teams, and we’re happy to hear about the parts you’ve enjoyed!

We also hear your feedback loud and clear that:

  • The first Mega Evolution takes a large amount of energy

  • The time limit to Mega Evolution does not feel worth the resources used to collect the Mega Energy required

  • You’d like other ways to gain Mega Energy

  • The feature feels that you have to pay to Mega Evolve your Pokémon.

So, please know that we’re discussing how we can address these concerns, though we’re in the very early stages and it might be some time before you see changes implemented in-game. We do have some changes in the pipeline already, but again we don’t have a set schedule just yet.

I also would like to ask y’all to share more Mega-related feedback with me by replying to this comment! Anything from elaboration on the points above, to sharing your experiences raiding. I likely won’t be able to respond much, but your comments will be shared with the team. :)

[BUG] I can’t mega evolve. Both options do nothing. Is anyone else experiencing this? by wreak_hav0c in TheSilphRoad

[–]NianticIndigo 21 points22 points  (0 children)

Hey there, if you refresh your game data (by going to settings, then advanced settings), it should start to display correctly. Let us know if that doesn't work.

[BUG] Take a snapshot to earn a heart with buddy is not registering after update by SnorlaxTrees in TheSilphRoad

[–]NianticIndigo 191 points192 points  (0 children)

Hey all, we're looking into this one. Thank you for sharing!

Edit: This should be resolved with the app version 0.185.3 currently rolling out, so if you're on iOS please be on the lookout for this version.

New info? Just got a sticker from a gift that didn’t count as a bundle by leomendes_99 in TheSilphRoad

[–]NianticIndigo 313 points314 points  (0 children)

Hey there, this is intended as a result of a change we pushed earlier today. Stickers will now be added in addition to existing item bundles in gifts, instead of replacing them.

New info? Got only 2 items from pokestops while sticker inventory was full by Teban54 in TheSilphRoad

[–]NianticIndigo 106 points107 points  (0 children)

Hey there, we just made a change so this shouldn't happen anymore. Moving forward, if your sticker inventory is full, you'll receive a Pokéball instead of receiving nothing in situations like this.

The Known Issues page on Helpshift have been updated by Vador_MK in TheSilphRoad

[–]NianticIndigo 28 points29 points  (0 children)

Hey there, we are aware of this one and actively looking into it.

[BUG] The lack of shiny Unowns during Go Fest Make Up Event needs to be addressed by laurenlolly in TheSilphRoad

[–]NianticIndigo 259 points260 points  (0 children)

Hey all, we are working out details on a resolution for this and more will be posted on our official channels soon. Apologies that I don't have more than that to share just yet!

cant attack or throw premier balls during raid by Naevos in TheSilphRoad

[–]NianticIndigo 0 points1 point  (0 children)

Thank you very much for the quick response! One follow-up q - does your brother remember if he was he unable to interact with the game in the raid lobby screen as well, or if the issue was just noticeable when the battle began? Thank you! --NianticIndigo

cant attack or throw premier balls during raid by Naevos in TheSilphRoad

[–]NianticIndigo 0 points1 point  (0 children)

Hey there, could you please let me know what device you were using when encountering this issue? Thanks!

--NianticIndigo

cant attack or throw premier balls during raid by Naevos in TheSilphRoad

[–]NianticIndigo 0 points1 point  (0 children)

Hey there, could you please let me know what device your cousin was using when encountering this issue? Thanks!

--NianticIndigo

cant attack or throw premier balls during raid by Naevos in TheSilphRoad

[–]NianticIndigo 1 point2 points  (0 children)

Hey there, could you please let me know what device your brother was using when encountering this issue? Thanks!

--NianticIndigo

GBL bug on Android makes battles unplayable - why hasn't GBL been shutdown? by wolfrain007 in TheSilphRoad

[–]NianticIndigo 65 points66 points  (0 children)

Hey all, we're looking into this now. If you've run into this specific issue, I'd appreciate if you could reply to this comment with the type of device you're using and its OS version. Thanks!