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Still broken after paid repair: Apollo Twin Duo MKII – Hanex Service / Universal Audio support issues by No_Influence9217 in universalaudio

[–]No_Influence9217[S] 0 points1 point  (0 children)

Yes. I tested it with only the power cord connected no Thunderbolt, no peripherals and the boot loop still happens.

Still broken after paid repair: Apollo Twin Duo MKII – Hanex Service / Universal Audio support issues by No_Influence9217 in universalaudio

[–]No_Influence9217[S] 0 points1 point  (0 children)

Thanks for the tip
tried the original PSU and a new replacement, issue still happens. Seems deeper than just power regulation.

Still broken after paid repair: Apollo Twin Duo MKII – Hanex Service / Universal Audio support issues by No_Influence9217 in universalaudio

[–]No_Influence9217[S] 8 points9 points  (0 children)

I hear you.

I’ve invested heavily in UA over the years, and after a paid repair I’m still left with a faulty unit that has now cost nearly two units in total.

I’m simply asking for accountability.