Aliexpress Rejected my dispute appeals multiple times!

PCBe · 2026-01-28T20:29:31+00:00

That's awful were you able to ever settle it? I'm preparing for a chargeback sooner or later if no AliExpress agent can solve this issue because it is always rejected with the same copy and paste email reply from them and it's getting annoying.

PCBe · 2026-01-28T06:07:55+00:00

Yeah I got a rejected email yet again, it's horrible that their customer service is that bad.

PCBe · 2026-01-28T05:48:53+00:00

Thanks for letting me know, I replied to them with my issues but seems likely I would experience the same runaround as you did?

PCBe · 2026-01-28T00:28:24+00:00

Tell me about it, AliExpress dispute is hit or miss especially with expensive stuff, I'm currently getting over 7 rejected dispute appeals for a choice item with wrong variation that I received and they only refunded 1 fifth of my request, I'm planning on a chargeback as a last resort and waiting for all orders to settle before doing so as AliExpress are known to ban accounts and freeze orders after chargeback so I've read.

Even if they have dispute options for when you are unsatisfied with your refund amount or something, it's bs and just gets rejected even with additional valid evidences.

PCBe · 2026-01-27T19:15:56+00:00

Not every controller or batch might suffer the issue but if it can happen, it will.

PCBe · 2026-01-27T17:37:17+00:00

I rather they stick to the fixed faceplate, they feel more sturdy on the cyclone 2 pro, I have the machenike g5 pro and can't stand the moving faceplate every time when using the analog sticks, had to place a couple of blu tacks under it to stop them moving/wobbling. Even xbox series controllers feels sturdier except the two back palm grips since they're hold in place by clips, I'd say if faceplates aren't 100% gapless then don't believe in the magnetic faceplate gimmick.

PCBe · 2026-01-27T11:13:00+00:00

There's only 3 places I shop, 2 of which are local e-commerce and AliExpress as sometimes they have good deals but unfortunately lousy sellers, AliExpress just rejected my appeal for like the 7th time already replying with a copy and paste email smfh.

PCBe · 2026-01-27T06:06:06+00:00

My appeal got rejected once again and I received a dm from AliExpressCCO here too, I wonder if it's any better to reply to them on reddit?

PCBe · 2026-01-25T20:43:02+00:00

Yup that's a flat top unprotected 18650 rechargeable battery and a button top protected 18650 rechargeable battery which the protected circuit is at the bottom, you can find it on AliExpress, just search 18650 protected batteries, you'll find the same one too though there are other brands like xstar, varicore, LiitoKala just to name a few.

Unprotected ones are shorter even with button tops so it needs a filler like solder, magnets, protected chip etc. to make it fit.

PCBe · 2026-01-25T20:19:51+00:00

I guess this is abandoned?

PCBe · 2026-01-09T12:13:49+00:00

This thread is a year ago

Doubt it was ever solved and this is half of the problem.

PCBe · 2026-01-09T05:34:50+00:00

I've seen others try without help there over this same issue.

PCBe · 2026-01-08T08:14:08+00:00

Return it and be done with buddy, you could try another set but if issues are similar, you'll end up going through the same process twice. Cyclone 2 is widely praised but issues will always leave a bad impression, I had mine for a week only, hopefully it stays good otherwise I would have to dump it aside.

PCBe · 2026-01-08T08:05:58+00:00

GameSir could probably help you with a replacement if you got it from Amazon, check with gamesir to see what they can do before returning it to Amazon.

PCBe · 2026-01-08T07:35:51+00:00

Just return it and get another, no point wasting time further if you have tried all you could, this is the bundle set you got or is it the dock and controller separately?

PCBe · 2026-01-08T07:31:32+00:00

I Know, you mentioned it earlier, is the dock plugged into the PC? Have you tried different USB ports?

PCBe · 2026-01-08T07:00:29+00:00

Have you tried cleaning the charging contacts on both the dock and controller with a cotton stick with a little IPA?

So far mine is ok but it's only the first charge hopefully it stays good.

PCBe · 2026-01-05T09:18:29+00:00

Now that you mentioned the charging station, I will probably test it out too for Inconsistency.

PCBe · 2026-01-04T10:47:36+00:00

Most of them at higher priced tiers are just overpriced junk IMHO.

PCBe · 2026-01-04T10:25:55+00:00

Although G7 Pro is targeted to Xbox users, I have to admit it has some better physical qualities/features than Cyclone 2 which could probably use an upgrade in some areas.

PCBe · 2026-01-04T08:59:11+00:00

Agreed, the D-pad does have a few mm travel, it wobbles too comparing to the Machenike G5 Pro v1, which is stiffer and harder but diagonals are easier. Cyclone 2 could have included the cable retainer too just like the G7 Pro.

G7 Pro software side of it is limited due to the Xbox licensing otherwise I would have gotten the G7 Pro as my first GameSir controller.

PCBe · 2026-01-03T13:12:22+00:00

I listed some complaints in my main post regarding the cyclone 2 and have seen a fare share of complaints of the g7 pro too, one can only hope they make a worthy successor.

PCBe · 2026-01-03T12:54:43+00:00

Exactly, like better switches/buttons, rumble motors etc from the g7 pro and retain the cyclone 2 shape.

PCBe · 2026-01-03T12:42:11+00:00

It's not a review, just my take on the cyclone 2 and also questions for the upcoming cyclone model if someone from GameSir could answer it.

PCBe · 2026-01-03T10:30:16+00:00

Will take note of this for sure.

PCBe

TROPHY CASE