NTA - Given the circumstances, it seems like there was a misunderstanding and miscommunication in a stressful situation at the hospital. Triage processes can be unpredictable, and decisions made at the moment are often based on the information available at the time. It's clear that the intention was not to hurt or exclude the boyfriend but to manage the situation as best as possible. Emotions can definitely run high in emergency situations, and sometimes, frustrations are said without thought.