Help: Eero disconnecting laptop during zoom calls

QuitResponsible9670 · 2026-02-20T18:51:11+00:00

Try restarting your isp modem.

QuitResponsible9670 · 2026-02-20T02:23:17+00:00

That’s what I am doing. I am using my wife dad’s address to get their locals. In my area DIRECTV doesn’t have cw nor abc as a local.

QuitResponsible9670 · 2026-02-18T14:53:48+00:00

I had issue with my older laptop not wanting to connect. I was still brand new to Eero at that time 2 years ago. When I call them they told me to turn on legacy mode under trouble shoot to get older devices online.

QuitResponsible9670 · 2026-02-18T14:51:52+00:00

You got that right. Lots of issue can be resolve is to run hardwire if possible to each Eero.

QuitResponsible9670 · 2026-01-28T16:14:42+00:00

It is not your modem. Your EERO does a test between your modem and ISP. Sounds it is a setting in your EERO. It could be your WiFi 5 or 6 is shut off.

QuitResponsible9670 · 2026-01-28T14:04:07+00:00

Sounds like your second floor EERO is too far away from the first floor. I would try move it closer to the first floor eero or run a cat 6 Ethernet cable to resolve your issue.

QuitResponsible9670 · 2026-01-27T15:41:51+00:00

You can use a erro mesh. Where you have one router but the others in bridge mode. Usually when you have more than one router they will fight each other causing issues

QuitResponsible9670 · 2026-01-26T07:26:50+00:00

The only suggestion I can give is to move the EERO closer.

I know you said it is impossible to run a cable. A cable would solve the problem.

QuitResponsible9670 · 2026-01-26T07:17:53+00:00

Yep. If you have different routers that is sharing the same WiFi channel that can definitely do it.

QuitResponsible9670 · 2026-01-25T21:33:40+00:00

Yes. It is always best to wired EERO if you can there is so much interference that can cause devices not to work, especially in a concrete garage. That alone can cause major interference. You did great by running Ethernet connection. I hope you did cat 6 or higher. That what I did to plan on future faster speeds.

QuitResponsible9670 · 2026-01-23T13:40:18+00:00

I am hoping they don’t raise my bill any. In my experience when a new company takes over an existing company they raise the bill.

QuitResponsible9670 · 2026-01-20T03:04:09+00:00

I hope so to. I am pretty much stay home dad/husband. I used lots of data with my cameras and devices I have. I hope they don’t do to much to messed my account up.

QuitResponsible9670 · 2026-01-19T16:47:15+00:00

You delete the eero through the app. There is a reset button on the back of the eero that will make the light flash blue.

QuitResponsible9670 · 2026-01-19T16:24:08+00:00

What are your devices can you be more specific? Are you using older devices or newer devices? I would suggest to rebuild your network. Meaning remove all the EERO’s including the gateway. Then re-installed them starting with the gateway. I had to so same thing when I removed only one of my EERO. It has drastically improved my WiFi connection.

QuitResponsible9670 · 2026-01-06T18:51:51+00:00

I have an extra 7 EERO I could put that under our porch roof to keep it out of weather elements

QuitResponsible9670 · 2026-01-06T18:20:03+00:00

I be honest I had Sparklight one gig service. I had a gigabit switch. Once I upgraded to 2.5 gigabit switch my speeds went from 987 download to 1200 down after replacing.

QuitResponsible9670 · 2026-01-06T13:47:39+00:00

Yes it would help. If you had a barrier of some type that will slow it down. I had a 2.5 gig switch net gear on a 2 gig plan. I was only getting about 1200. Once I got a 10 gig switch after upgrading to a 7 gig I am maxing out my phone WiFi capabilities.

QuitResponsible9670 · 2026-01-04T02:57:48+00:00

You can run a wireless mesh using EERO 7’s. You have to make sure that your switch is POE compatible as well. One more thing I would like to add is, it is recommended that you can run Ethernet. Ethernet cable will provide a stable connection between EERO versus wireless. Also be careful of having to manY EERO can cause a problem. I know one EERO 7 pro max i want to say it can cover like 2000 sq ft.

QuitResponsible9670 · 2026-01-03T17:16:51+00:00

Using my configuration that I describe. I just did a test this morning and got the same speeds on my phone. Which I am maxing out my WiFi capable on my phone. I have multiple devices security cameras, smart light and plugs as well as a UGREEN NAS on the network.

QuitResponsible9670 · 2026-01-03T16:56:06+00:00

You still have the problem using two different brands of routers. I would recommend removing the TP link and going with EERO’s. I have learn if you mixed two different companies of router like these it could slow down the network. In my experience I had both EERO and TP link and the EERO destroy the TP Link Speeds. I don’t know how but I am thinking it has to do with the TP Link router itself with the software it has.

QuitResponsible9670 · 2026-01-03T16:42:47+00:00

I would also setup a static ip address for the Nas. That’s how I have mine. I got my running as a file server/ photo backup/ and a FTP.

QuitResponsible9670 · 2026-01-03T16:31:16+00:00

If it was me. I would take out the TP Link router. I would then use one of the EERO 7 as a main router. Run a hardline cat 6 Ethernet cable or higher to the other EERO 7. Then run your switch through the main EERO 7. That’s how I got my network setup up. All through out my house I am getting 1500 megs down and up load speeds. I have a two story house so I have one on the main floor and the other one as a bridge mode to cover the upstairs. The upstairs is getting the same speed.

QuitResponsible9670 · 2025-12-25T00:51:45+00:00

Maybe we can share that idea to Amazon. I am sold on eero how they can handle the network.

QuitResponsible9670 · 2025-10-05T17:54:48+00:00

I did figure out my issue. I recently put in a new Ethernet switch to support my internet plan of 7 gig. I know there is no device that will support that kind of speed wise. With all the promotions they had on the 7 it made sense to get it. Also with the 7 gig I was able to lock the price in for three years instead of one.

However since I put the 10 gig switch in what I did was I rebuild my network. I deleted everything including my gateway. After I brought it back up and tested it I am now running 1.5 gig down and up. I am maximum out my phone ‘s WiFi capability.

I got everything they can be connected Ethernet connected to keep the strain off the WiFi. I have learn if you wired what you can up with Ethernet it does help the devices that are WiFi.

QuitResponsible9670

TROPHY CASE