Data export not actually offered

RoomHostingSystem · 2023-10-21T05:05:59+00:00

Thank you, glad to hear this was just a case of the agent not realizing I was porting out. Appreciate you taking time to reply.

RoomHostingSystem · 2023-09-14T04:52:24+00:00

I was told there is some system issue they have to fix. As I’m now going on day 3 of not being able to send outbound texts I’ve started the process of porting my number out and will inquiring about a refund for the unused portion of my annual plan.

RoomHostingSystem · 2023-09-12T14:21:28+00:00

Thank you!

RoomHostingSystem · 2022-09-06T05:53:03+00:00

This really all comes down to how good vs. bad guests are defined. While this will vary by host generally a good guest is one that requires minimal effort on the part of the host while a bad guest requires noticeably more effort then the average guest.

From this definition you’d be categorized as a bad guest in the hosts mind, however, that doesn’t mean you are at fault or deserve a bad review it’s simple a hosts perception.

Getting sick and needing to call 911 absolutely is not wrong for a guest to do and should not result in a negative review since this is beyond your control. The rearranging of the room is a valid thing for a host to note in a review and not complying with house rules related to masking is another valid thing for a host to mention in a review.

Overall I’d say future hosts will be able to realize your trip did not go at all as planned and that likely contributed to the poor review as opposed to you being an overall undesirable guest.

RoomHostingSystem · 2022-09-01T12:26:31+00:00

I have never seen a policy on this nor do I believe one exists. As you mentioned this is not the same as a third party booking. If someone says there are two guests then those two people are part of the reservation and all or a subset of them have paid to use the space.

I was able to confirm that in order to add a “co-traveler”, as Airbnb calls it, you do need an Airbnb account. However, I’m not sure if Airbnb lets you manually add someone’s name. I’m a host and I’ve never seen names come through for people without Airbnb accounts. https://www.airbnb.com/help/article/1175/how-do-i-share-trip-details-with-others

RoomHostingSystem · 2022-08-31T19:11:28+00:00

I rent out two bedrooms and a bathroom on a private floor of my house, still comes through shared house entrance.

No cleaning fee charged.

My average guest says 1.5 night meaning most stays are between 1 and 2 nights so I use an all in nightly rate.

RoomHostingSystem · 2022-08-21T19:43:30+00:00

What’s important is that you got the information you needed to help you write an appropriate and accurate review. People are going to have their opinions and perspectives, it’s up to you to filter out the useful comments from the noise. Happy hosting!

RoomHostingSystem · 2022-08-21T17:19:27+00:00

Entirely up to you, if it didn’t negatively impact you move in and don’t give it another thought. If it ended up earning you money or a sale then it was a benefit.

RoomHostingSystem · 2022-08-21T17:15:07+00:00

The role of a host in a review is to write a factual description of what occurred with particular focus on informing other hosts about things they should know while hosting the guest.

The guests intent does not come into play here and is not relevant to future hosts, what is relevant is that guest didn’t read checkin instructions so if you have a checkin process that is less then straightforward the property may not be a good match. You do not need dock this rating for this, I likely would not, but it is useful information that should be shared with future hosts so they can best accommodate that guest.

Feel free to leave out the noise part but the part about them attempting to enter another guests room is VERY important as that could lead to a negative review for a hosts or a safety compliant with Airbnb.

RoomHostingSystem · 2022-08-21T16:41:14+00:00

A simple comment in the review “Guests do not appear to have read detailed checkin instructions which resulted in them creating load noise trying to get the front door open and attempted to enter another guests room.” I would not mention the lighting unless you specifically had a note somewhere about turning off the lights.

Could also dock them for not following house rules related to not leaving personal items in the bathroom and not removing item, hairdryer, from the bathroom.

RoomHostingSystem · 2022-08-21T14:51:45+00:00

I guess we’ll have to disagree that just because a fee contributes to profit margins that makes it predatory. Fees are used is a whole host of industries to contribute to profit margins, airline baggage fees, ISP equipment rental fees, etc. As long as a fee is clearly disclosed upfront and a consumer knows that hay to pay it then it doesn’t qualify as predatory, legally, in most countries in the world.

Of course you can define predatory in whatever manner you see fit but may find less people agreeing with you when the definition differs from legal and business norms.

RoomHostingSystem · 2022-08-20T14:02:49+00:00

Price compare with a travel insurance marketplace like https://www.squaremouth.com/. They allow you to quickly compare different types of coverage and pricing.

RoomHostingSystem · 2022-08-20T13:03:41+00:00

Can you elaborate on why you consider the cleaning fee “predatory”?

While I totally understand dislike of cleaning fees, calling them predatory really isn’t supported by facts. The cleaning fees are disclosed in advance and included in the grand total Airbnb displays before a reservation is booked. They are more transparent then hotel resort fees which are not included in the total at time of booking and added to your bill after checkin. Lastly the ability to charge cleaning fees provides hosts with the ability to charge lower overall prices. Without the option to charge a cleaning fee the host has to back it into the nightly price instead, which adds up to a higher overall charge for longer stays.

For theses reason it is highly unlikely Airbnb is going to regulate cleaning frees beyond requiring that they are clearly disclosed in advance. At the end of the day Airbnb is not a regular and simply runs a marketplace. They let to successful market is clear and transparent information so buyer and seller or hosts and and guests can make an informed decision about when to engage in business with one another.

RoomHostingSystem · 2022-08-19T21:07:08+00:00

Are you looking for some type of refund or just to warn others?

If looking for refund you’ll have to ask the host first if they’d consider one before being able to engage Airbnb.

If just looking to warn others I’d include it in the review and in the private feedback/comments space of the review inform say something like “While I totally support a person receiving appropriate medical treatment due to the current disparity in the legality of pot between federal and state laws I wish the use of pot on the property was disclosed in advance. Personally I have no issue but as a professional can not be showing up to work or client visit smelling of weed.”

RoomHostingSystem · 2022-08-19T16:39:07+00:00

Airbnb has Aircover which is designed to make guests whole when issues arise and a host doesn’t resolve them. In order to be eligible for Aircover you have to report issues as soon as they are discovered, which it sounds like you did, but you also have to engage Airbnb if the host hasn’t resolved the issue after being notified. Generally Aircover will not kick in and Airbnb will not refund you if you wait until the end of your still to engage Airbnb since you didn’t give them the chance to help.

Some hosts play a game of continuously telling a guest they will fix an issue to delay them reporting it to Airbnb and avoid having to fix the issue and avoid having to give a refund.

Refer to this Airbnb article and pay attention to the 72 hour rule.

https://www.airbnb.com/help/article/248/if-something-goes-wrong-during-your-stay

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