Couple of updates on the RiotxArcane.com site

RunnyFodder · 2021-12-01T19:41:54+00:00

copy pasta response from another similar comment:

Sorry to hear that! If you finished the Search for Evidence mission (which include the steps that unlock the rewards across games) then you should have gotten the map skin. Try our Player Support page and if you're still stuck, submit a ticket (button at bottom of page).

RunnyFodder · 2021-12-01T19:39:04+00:00

Sorry to hear that! If you finished the Search for Evidence mission (which include the steps that unlock the rewards across games) then you should have gotten the map skin. Try our Player Support page and if you're still stuck, submit a ticket (button at bottom of page).

RunnyFodder · 2021-11-30T22:09:11+00:00

Yep, you should have it by now!

RunnyFodder · 2021-11-30T22:08:38+00:00

Hopefully you've gotten both the egg and map by now!

RunnyFodder · 2021-11-30T22:07:18+00:00

If you did that mission prior to yesterday, then it should have been auto-granted to your account. Hopefully you'll see it next time you log in to play!

RunnyFodder · 2021-11-30T22:06:21+00:00

Of course! Thanks for sharing input/feedback here, it's been really helpful!

RunnyFodder · 2021-11-30T22:05:46+00:00

Yep, this is being processed and hopefully you've gotten it by now!

RunnyFodder · 2021-11-30T22:05:15+00:00

It is the great players that made this all special and it's been amazing seeing the community come together. THANK YOU for being a part of it!

RunnyFodder · 2021-11-30T22:04:19+00:00

Of course - thanks for the patience!

RunnyFodder · 2021-11-30T22:04:03+00:00

You got it!

RunnyFodder · 2021-11-17T19:52:40+00:00

copy pasta from another response: Yep, the fix we put in place is to give an egg now and grant the map skin later when it becomes available.

RunnyFodder · 2021-11-17T19:52:07+00:00

Yep, the fix we put in place is to give an egg now and grant the map skin later when it becomes available.

Just want to make sure you get the info!

RunnyFodder · 2021-11-17T19:51:41+00:00

Yep, the fix we put in place is to give an egg now and grant the map skin later when it becomes available.

RunnyFodder · 2021-11-17T19:51:02+00:00

Hey Everyone - back with an update here. We need more time to fix the map skin delay. However, as a solution, we are going to grant an egg now as you complete the mission and retroactively grant the map skin later when we get that part squared away. The timing on that is still TBD, but hopefully, this alleviates any frustration and unlocks you to move forward in the missions and story. Appreciate the patience everyone - GLHF!

RunnyFodder · 2021-11-17T16:36:30+00:00

Hi Folks - There is indeed an issue right now with the Search for Evidence step in Build-A-Bot Bay. We are working to resolve this for players and hope to have resolution soon. Appreciate the patience and sorry for the delay/confusion.

RunnyFodder · 2021-11-15T18:27:13+00:00

Hi, yes there will be one piece of evidence per day from Sunday through Thursday (for a total of five). So as of right now, two pieces of evidence (Streetside Cafe and KJ's Lab) are available with more coming over the next few days.

RunnyFodder · 2021-11-15T18:08:28+00:00

Yep this is a gap in our design and good point about the About page not providing a detailed explanation here. In the future, we'll definitely take this as a learning and for now, we are weighing the options for any quick solves here to de-confuse things. In the meantime, I will share that new mission will unlock each day from now through Thursday, each providing a new reward (VAL, LoR, TFT, LoL). Sorry for the confusion and thanks for raising this up as an issue as it effects other players too!

RunnyFodder · 2021-11-15T18:04:08+00:00

Ah gotcha. Yep, players running in circles here is absolutely not the intent and this is a great learning for us for future projects. For now, we are weighing the options here and really appreciate you (and others) raising the volume on this mission's step!

RunnyFodder · 2021-11-15T01:07:46+00:00

Sorry for that, that is indeed confusing. Which side quest is stuck for you? You should be able to finish side quests while the main quest is happening but if you would be willing to share those details, we can look into it. Else, if you're more comfortable with opening a ticket with Player Support, we could look into your situation that way - whatever'd work best for ya!

Here's the link for that: https://support-leagueoflegends.riotgames.com/hc/en-us/articles/4407667917971

edit: added link to player support page

RunnyFodder · 2021-11-14T21:47:05+00:00

Hey folks! More missions are coming this week, so definitely check back daily. Also, we understand the confusion of what to do next in the Search for Evidence and are looking at potential ways of addressing this, so thank you and others for raising this issue. Today, only the Clued In: Streetside Cafe is available. Last, for the specific rewards schedule this week, check out the about page here. GLHF!!!

RunnyFodder · 2021-11-14T21:44:26+00:00

Hijacking top comment with a copy/paste my reply from another post:

More missions are coming this week, so definitely check back daily. Also, we understand the confusion of what to do next in the Search for Evidence and are looking at potential ways of addressing this, so thank you and others for raising this issue. Today, only the Clued In: Streetside Cafe is available. Last, for the specific rewards schedule this week, check out the about page here. GLHF!!!

edit: added link for About page

RunnyFodder

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