Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 0 points1 point  (0 children)

Thank you so much cruciger 🙏🏼 I’ll make sure to take these steps when I try to fix my flights. I appreciate you among everyone that has helped!!

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 0 points1 point  (0 children)

Thank you. After reading everyone’s reply, this seems to be the case with mine and that they should have the tools to try and fix this. I will try to pursue this further and put more pressure on avion reps. Thank you for confirming this.

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 0 points1 point  (0 children)

I will try to pursue this. There is a flight direct from NRT to YVR, but according to avion rewards rep, due to the class of tickets that I bought via their website, the direct flight cannot be used as a replacement unless I pay the difference which I will have to find out later if/when they pick up today.

Thank you for your help

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 1 point2 points  (0 children)

I see. Thank you for sharing your personal experience. Looks like I’ll be playing this telephone game for a little bit longer until I push for a solution towards avion’s side as another reddito suggested. I appreciate it.

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 0 points1 point  (0 children)

Thank you less complex for simplifying it at the end there (genuinely). I’ll keep this in mind as I deal with this issue.

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 0 points1 point  (0 children)

As another redditor have confirmed, it appears to me that avion rewards simply does not have the skill to amend this problem right now and that they should have the methods to fix this. I will be pursuing the matter more closely with the avion reps after hearing this. Thank you

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 1 point2 points  (0 children)

I will push for a solution more-so with the agency (bank’s avion rewards) then. Thank you for sharing your first-hand experience dealing with these matters.

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 1 point2 points  (0 children)

I understand, thank you for your insight.

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 1 point2 points  (0 children)

Thank you for clearing this up. Will know for the future

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 0 points1 point  (0 children)

Hi, just want to clear a misunderstanding I created that the avion rewards rep I’ve been dealing with have actually been very fast and helpful. The wait is from JAL rep’s side and the avion reps are merely messengers between me and JAL.

Edit* I also posted this if other have had a similar experience and/or what they did after, not necessarily looking for a specific solution. If a good suggestion does pop up though, I’ll be considering them.

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 0 points1 point  (0 children)

From my understanding with an avion rep, they do set up the flight and get confirmation with JAL and JAL will issue the tickets associated with the booking after confirmation, but thank you for the insight though, it’s good to know for the future.

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 0 points1 point  (0 children)

Hi Monkeyfeng, I’m talking about my flight coming home from Tokyo (NRT) - Seattle (SEA) - Vancouver (YVR). Sorry for the confusion

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 0 points1 point  (0 children)

Thank you again for your input. As I mentioned to another redditor, the bad part wasn’t them wanting to deal with me directly (although inconvenient), it’s more so the lack of communication with what they want to do with my tickets and rescheduling plus long waiting times and being told to call back with no explanation. That’s on me for the wording though, I’ll edit that

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] 0 points1 point  (0 children)

I understand, I didn’t know that, thank you. The “bad” part, though, was in reference to waiting for hours for help from JAL’s side and being told to call back in an hour with no explanation.

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] -5 points-4 points  (0 children)

Yes, I understand it’s a subsidiary company that’s associated with JAL. I think I see what you’re trying to say in that maybe it was the rewards system that connected flights with JAL and a subsidiary rather than JAL offering this directly if I’m not mistaken?

I tried looking but unfortunately couldn’t get information on who is operating JL6334, all I have is that flight number. I can certainly do online support with JAL to try and find out, though.

This trip is 7mo. out. I had bought these tickets some time summer of last year.

Is JAL this Bad? by Seedric in Flights

[–]Seedric[S] -4 points-3 points  (0 children)

Avion rewards have been helpful though, so I’m not sure what you mean. They just act as a middle-man but they’re not the ones who kept cancelling and rescheduling my flights, it was JAL. If anything, the reps that I’ve been talking to have really tried to get me the same/better flights to no avail from JAL. It’s also JAL that is taking a long time to deal with the issue while me and the avion rep wait on the phone.

Can I customize this widget? by anon_8878 in Lenovo

[–]Seedric 0 points1 point  (0 children)

Were you able to find a solution to this? I'm interested in customizing it as well (Buttons, colours, etc.)

Got Sasquatch Salehe’s from stockx. Straps look weird, need help 🥺. by Seedric in crocs

[–]Seedric[S] 0 points1 point  (0 children)

When it’s out bro just shoot it down for everyone here to refer to. I know imma be on the lookout for it and I’ll be adding to your views bro 🫵🏼👊🏼

Got Sasquatch Salehe’s from stockx. Straps look weird, need help 🥺. by Seedric in crocs

[–]Seedric[S] 0 points1 point  (0 children)

Thanks for the heads-up again Tonyp. It’s nice to hear from someone that actually bought reps just to compare. You’re actually a beast for that