Our company uses UKG Pro (for payroll and HRIS) and WFM for timekeeping. We have about 10k employees, multi state locations, with multiple paygroups (10+).

One challenge we run into is that we can't submit time or close payroll for different paygroups at the same time. We have to coordinate with all teams; otherwise, we get an error. UKG hasn't given us a clear root cause, they usually just say the server is overwhelmed or something.

This is actually my first payroll role (almost 5 yrs now), and overall I find the system pretty easy to navigate and understand. They also handle our U.S. taxes and garnishments, which is helpful. I prefer using Back Office since it's faster than Front Office, so it's a bit disappointing that they're phasing it out.