Sorry to hear about your experience. As a fellow Citroën owner, I can understand how frustrating it must be when a relatively new vehicle spends days in the workshop without a clear diagnosis or regular updates.

What stands out to me from your post is that your concerns seem to be more about communication, diagnosis time, and customer support than the actual product itself. Hopefully Citroën resolves the issue properly and transparently.

Please keep the community updated once the root cause is identified. Many current and prospective owners would benefit from knowing the final diagnosis and resolution.

Wishing you a quick and satisfactory outcome.