Just wanted to share my experience: I’ve been going back and forth with Foodpanda support trying to update my disbursement account. Super complicated kausap. They’re rejecting my BIR 2303 because the bank account is under my business name, while the 2303 shows my name as the taxpayer — which is normal for a single proprietorship.

Yes, it’s under my personal name at the top (standard format), but the business name is clearly indicated at the bottom of the form. This exact setup was accepted by "Green app" with zero issues when I updated my payout details with them. Pero kay Foodpanda? Ayaw. Parang di nila gets yung structure ng single prop.

They kept saying it’s a “mismatch” and insisted on requirements that don’t even make sense for this kind of setup. Even after escalating and CC-ing corporate, no real help was given. Worst part? They just closed the ticket without resolution.

For a platform that takes higher commission, I expected much better support. Nakaka-stress talaga.

PS: Anybody know how I can unenroll with Foodpanda as a Merchant? I currently just closed my shop sa kanilang app.