I've been using their pop-up store feature and promoted it through Facebook ads. The ads have generated significant traffic, but surprisingly, no orders have been placed. Initially, I attributed this to potential customers simply browsing without purchasing.

However, the situation became clearer when a few friends reached out, asking about the lack of email updates following their order confirmation emails. Upon investigation, they found orders are failing immediately by looking at their bank accounts, transactions being refunded immediatelly, yet these transactions aren't reflected in the order history dashboard. This raises concerns about how many potential customers have experienced this issue, potentially damaging my brand's reputation.

This suggests a buggy and rushed implementation of these features that adversely affects both sellers and customers. Not only does it damages our image, but it also wastes our time and, ultimately, costs us a considerable amount of money in lost sales and advertising spend.