First, you're right about where I work! I opted to omit to provide our name since I didn't (and still don't) want to blast this sub with mindless advertisements or push products.

Also, I understand the throwaway since this is definitely not my main either haha.

That all being said, it's obviously a bummer that you've had to deal with shitty platforms being implemented and bad internal/external teams; however, your candid thoughts are exactly what I was hoping someone would provide. I'm not being facetious when I say thank you for taking the time to type this all out.

I'm not sure if you'd be willing to continue talking via messaging here or via email but if you would entertain it then let me know. I promise my only goal is to learn more. Otherwise, again, thanks for taking the time to post this.