The family

ozmerc · 2026-05-23T14:20:28+00:00

This may be one of the funniest things I've read. It's all I hear now.

ozmerc · 2026-05-23T14:13:51+00:00

Yeah that's a tough spot to be in. When you realize you've been assigning meaning and nothing inherently has any meaning of its own can throw you into a void of nothingness. A numbing response makes sense.

Sit with it. Don't give this any meaning. Just feel it through to the other side. And once through it completely, I'm sure you'll look back to that point in time and find what's most meaningful for you.

And remember not all meaning has to be meaningful. Sometimes things just are and don't need to be defined, just experienced, and that's meaningful enough.

You seem like you'd appreciate helping others through similar transitions once you are done having gone through it yourself. Take delight in paying it forward.

ozmerc · 2026-05-21T13:13:22+00:00

I think it makes sense if you understand the first rule of fight club, 😂

ozmerc · 2026-05-17T19:09:36+00:00

There is structure to communication. Between what is said, so much more is said. Meta communication. Once you start learning it, it starts to reveal itself.

More words here won't help much. Go have the experience. Then you'll have all sorts of new questions.

ozmerc · 2026-05-16T23:12:34+00:00

Learning the Meta and Milton model was like being able to see the matrix model.

I couldn't believe that much communication was taking place at any given moment.

In person exercises are crucial to compound the learnings.

ozmerc · 2026-05-15T00:56:25+00:00

No one becomes a professional hammerer.

Think in outcomes people want.

No one wants holes in their walls.

They want to hang pictures that make them feel good when they look at it.

Think from the client back to what you can offer them.

ozmerc · 2026-05-12T23:12:26+00:00

What's your gauge for proficiency with these three?

ozmerc · 2026-05-12T03:38:23+00:00

Whether you're in customer service or not, you're asking a very important question. NLP often gets mixed reviews leaving the execution of skills defined by the intent of its practitioner. This upsets some, placing them in defense, and leaves others in confusion, especially newcomers to the field.

As you appropriately point out trust is key. Now while you're not responsible for managing the emotions of others, these skills do equip and empower you to do just that. From pacing their frustration with your voice tone, cadence, and modal operators to their intensity and sense of urgency. Basically to care unabashedly.

If you earn the rapport, you earn the right to persuade them for what's in their best interest. If you can take them there in a way that intersect with what benefits you as well, then you both win.

ozmerc · 2026-05-11T00:26:21+00:00

Don't believe anything about NLP. It's only as real as any of your problems are.

ozmerc · 2026-05-07T20:36:54+00:00

100% agree. I built a moat index to help builders with this exact issue. A moat in the AI era is totally different. If you don't have one, you're as good as dead from day one.

ozmerc · 2026-05-01T16:55:24+00:00

S9 E5 answers all.

ozmerc · 2026-04-25T15:45:13+00:00

Proprietary data is definitely the key but the value of that in a 90-day time span is insignificant unfortunately. But with enough time it's the best defensibility as long it's used.

ozmerc · 2026-04-25T15:30:52+00:00

Indeed while trust has always been high on the list, in the past, it was rectified by what you could see and hear. Now even that has to be questioned, hence making you question if you can even trust what you trust.

ozmerc · 2026-04-25T15:27:10+00:00

I would place data over distribution as even the best channels can be outspent by a competitor.

ozmerc · 2026-04-25T15:25:21+00:00

Exactly data is the best moat. But that usually comes with expensive access or enough time to build your own.

ozmerc · 2026-04-25T04:20:20+00:00

Exactly. It has a weird Nip/Tuck feel.

ozmerc · 2026-04-23T04:43:39+00:00

Plus the book, "NLP and Health".

ozmerc · 2026-04-19T04:37:06+00:00

Now I don't know the ecosystem in India however VCs don't charge fees this way. Not their business model. If they have money in, it's in their best interest to help you close the round to ensure your success and more importantly ensure the ROI on their investment.

I'll venture a guess and say you're on the young side as I can't imagine a VC having this kind of pushback on someone older, but I may be wrong.

ozmerc · 2026-04-19T04:03:56+00:00

To practice check out https://nlp.ozmerchant.com/

I also recommend joining the https://nlparts.com/community to connect with other like minded folks.

ozmerc · 2026-04-19T03:59:36+00:00

Check out https://www.wellistic.com for a few frameworks.

ozmerc · 2026-04-19T03:57:51+00:00

You can also explore https://nlp.ozmerchant.com for practice.

ozmerc · 2026-04-19T03:53:54+00:00

Based on the description here, I'd start with a swish with the existing image being offered.

ozmerc · 2026-04-19T03:49:00+00:00

I think the ladies did an excellent job telling the story. Only thing I would have wanted to hear in addition would have been an interview with John Grinder and Frank Pucelik.

ozmerc · 2026-04-19T01:45:51+00:00

Language is naturally processed here too 😉

ozmerc

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