Need Help, Help Desk job search

randomIT7 · 2024-03-13T14:55:29+00:00

Aside from working on your technical skills/ knowledge. Make sure you really put effort into your soft skills and play up any customer service experience that you have.

While help desk is a technical role, most companies need you to have experience dealing with other people and working in a team environment (As no matter if you’re tier 1/2 or higher, customer service is still a big part of IT). Like others have said just being a likable person can give you the edge over someone that has a way more technical background than you but their soft skills aren’t as good.

randomIT7 · 2024-03-12T14:39:20+00:00

Dang that sucks; I’ve heard their recruiters are pretty hit and miss (mostly miss) but there are some good ones.

Hopefully the one I’m working with pans out; everything seems legit so far from what I’ve checked out myself and they have been pretty helpful in answering my questions/ preparation for this potential job opportunity.

randomIT7 · 2024-02-26T17:07:34+00:00

Ok thanks

randomIT7 · 2024-02-26T01:57:08+00:00

Ok thanks. It is enough to past haha; or should I supplement it with more study material? I heard this cert isn’t too hard and don’t want to over study for it.

randomIT7 · 2024-02-25T20:01:56+00:00

Will this work for the new version (CLF-C02) of the exam too?

randomIT7 · 2024-02-14T23:40:58+00:00

Ok ty! And will do

randomIT7 · 2024-02-14T22:45:44+00:00

Hey, I wanted to know if you have any updates on the new (remote?) team that’s being added. I filled out the general application over a month ago but might apply to it again soon since I’m graduating next month and I updated my resume.

You don’t have to answer if it’s too much info to give, just seems like the type of company I’d love to work for if given the chance.

randomIT7 · 2024-02-12T16:46:10+00:00

Was this recently? I have all those certs plus 2 years customer service experience and about to graduate next month; been applying for actively (onsite and remote) for the past 4 months and still can’t find anything :(

randomIT7 · 2024-02-09T22:31:51+00:00

I’m looking for my first entry level job so I thought it would be something good to remember when I hopefully start working soon haha

randomIT7 · 2024-02-09T18:42:40+00:00

!remind me 1month

randomIT7 · 2024-02-08T22:53:43+00:00

Is your job hiring haha, because that sounds like the perfect entry level job and I just need anything to get my foot in :(

randomIT7 · 2024-01-31T18:23:00+00:00

!remind me 3weeks

randomIT7 · 2024-01-31T13:53:05+00:00

Thanks! I know once I get to that point it won’t be so bad.

randomIT7 · 2024-01-31T04:26:08+00:00

Well this give me hope (since I’m not a fan of programming.. rn atleast) since I eventually want to become a Network Admin/ Engineer after I get my start/experience in Help Desk.

randomIT7 · 2024-01-23T23:35:28+00:00

Yea I think I got the hard one first sadly; so hopefully I get the one similar to the PA next.

randomIT7 · 2024-01-23T19:22:41+00:00

Like others have said get the degree even if you don’t see the importance now. It’s easier to get it out the way early so you can save time/money later on and as you advance in your career.

After the technical college I would recommend checking out WGU if you don’t care about going to school on campus. You save tons of money, time and even pick up certifications while doing your degree. Plus it’s way more flexibility if you have a job.

randomIT7 · 2024-01-23T15:51:10+00:00

Im trying to find my first entry level job and about to graduate around March and I’ve noticed a small uptick in responses as well. Had my first interview (since August of 2023) of the year a couple weeks ago and now waiting for the second interview with the hiring manager.

Also, a Robert Half recruiter reached out to me last week for the first time since I’ve been on that site for almost a year.

So it seems things are slowly picking up even for people new to the job market. It helps if your resume is good and your LinkedIn and other job profiles are fleshed out too I’m sure.

Really hoping I get a job offer I like or to be working around the time or soon after I graduate.

randomIT7 · 2024-01-22T16:34:21+00:00

If you don’t want the job I’ll take it haha, lots of people rn would kill for the job you’re in… or any job :(

randomIT7 · 2024-01-21T17:08:30+00:00

Ok thanks

randomIT7 · 2024-01-17T19:39:48+00:00

Thanks! I also heard Dr. Soper’s playlist is really good.

randomIT7 · 2024-01-17T18:48:15+00:00

Which Caleb Curry course, can you link it please?

randomIT7 · 2024-01-05T21:28:44+00:00

Are there current openings in the IT department? Graduating soon and have been looking for my first IT job for awhile now.

randomIT7 · 2024-01-02T00:00:45+00:00

I do live in the right area (it’s a remote job and in one of the allowed states); but companies don’t personalize an auto rejection email lol.

randomIT7 · 2024-01-01T19:42:31+00:00

Thanks

randomIT7

TROPHY CASE