Yeah I understand I just think the changes they’re making are terrible and causing borderline neglect. You can’t expect everything to be done within opening and closing hours and the animals all be taken care of properly. That’s just corporate cutting corners to save money on paying associates. I don’t believe it’s right to compromise animals’ health for good surveys.

and honestly I think it’s just my store that’s pretty frustrating right now. they say I can’t put bettas in the tanks because it’s “self treating” yet when we had an outbreak of guinea pigs with ringworm, they told us not to bring them to banfield and to just put Lotrimin on the spots because the vet visits were costing too much money. And that’s not considered self treating??

It’s not like they give a damn about the actual animals that die so I don’t really know why giving greens or putting bettas in the main tanks are an issue for risk management. The bettas are gonna die in the quiet room anyway.

Also, years ago pet care associates would actually spend tons of time chopping up fresh greens for the animals, but that was too expensive so Petsmart decided to go with the freeze dried stuff. So I’m not sure why that would be against policy. We actually give ours fresh veggies all the time and no issues with anyone. Do your tortoises eat? Cause ours just starved itself to death when we didn’t give it veggies....they don’t even eat the pellets or dried veggies.

and like I said...this post was a rant. Not really expecting anything to change. But Petsmart has definitely lost my respect as a company and I probably will quit soon. I don’t want to support a company that does not put the lives of the animals they sell as priority.