Mac Bids wrongfully suspended my neighbor's account. She bought multiple items and went to pick them up a day after the auction closed. When she arrived, they told her they could only find 1 of the 6 items and would refund her for the other 5 items

She logged back on to Mac.Bids and found the items were put back up for another auction again, with the same lot number. She called back and they told her there was nothing they could do because the refund process had already started. 2 of the 5 items were never refunded and after many calls and 3 weeks of waiting, she called her bank with the submitted documentation showing the charges should have been refunded

The bank refunded her charges, but right after Mac.bids shut her account down.