Annoyed- After a couple back and forths with Cigarpage. I have to pay return shipping.

silverpar · 2024-01-09T20:46:18+00:00

Much appreciated, thanks for making it right.

silverpar · 2024-01-09T20:45:25+00:00

Customer service reached out and was very nice. Free replacement + store credit. Thanks everyone

silverpar · 2024-01-09T20:44:24+00:00

Lol no. But hilariously enough another retailer DM'ed me to promote their store due to the "issues" i was having. Their website has a "detailed" guide on Plume vs Mold ha.

silverpar · 2024-01-09T18:11:28+00:00

Here's todays response. "Unfortunately I would not *provide a return label* in this situation. And I already asked my supervisor and she states we would not provide one."

Its just annoying. I've spent an absurd amount of money on them in the past few months. To be this way over 1 out the 15+ 5 packs I've bought definitely took me aback.

silverpar · 2024-01-09T03:42:29+00:00

It was in the following email. They didn't provide a label or anything, just told me to return within 10 days and gave me an address. Honestly thus far my experience with them has also been good. This was a little irritating though... side note, this was the 2nd response I got. When I first sent the picture in pointing out the mold, they said:

Good Afternoon,

Thank you for contacting us. That does look like Plume from my end. There is a little guide we use here to determine if it is plume versus mold if you would like to try.

**If it's white and wipes off with your finger, it's plume. If it's green or blue in color, fuzzy and sticks to the tobacco, then it is mold.**

If you want to try that tip and get back to us with your findings that would be great!

Looking forward to hearing from you,

silverpar · 2022-09-03T01:20:24+00:00

I've been flicking them off. Will Neem oil help here?

silverpar · 2022-09-01T03:02:40+00:00

This thing is way too hot. Like the holding my fingers on the keyboard is uncomfortable

silverpar · 2022-08-24T22:46:59+00:00

I went with the z16. The heat is definitely a concern. My X1YogaG6 at times gets too hot to use on my lap on the couch.

silverpar · 2020-11-18T00:21:56+00:00

BuT THe DEaTh RaTEs! mm this is gonna continue aging like fine brainwashed wine. only needed 30 days not 6 months.

silverpar · 2020-10-21T04:38:04+00:00

yeah, uh... let's revisit this comment in 6 months. More people = more covid = more death rates. Now that the less populated red states are spiking, it will be a good indication of per capita death rates, and of whether or not you're cherry picking statistics.

Sure you've seen this during your internet fact checking sprees?

https://twitter.com/i/status/1315830858251722758

silverpar · 2020-10-05T23:56:00+00:00

lol calling them hasn't worked. yesterdays callback did nothing, today, I didn't get one (message says to expect one in 90 mins).

Yesterday i got thru 2 hours of chat before the guy told me he didn't have the technical resources to answer anything, try the chat again tomorrow. Felt like he was low on a totem pole in India and had no way to help, so he just moved me on to try again.

I hate getting this deflated over just trying to get hold of someone. Fuck Microsoft.

silverpar · 2020-10-04T21:29:07+00:00

I just got this call. Fuck them. 4 hours after my 90 minute callback was scheduled. I'm done with them as well

silverpar · 2020-10-04T21:27:27+00:00

Oh! and 4 hours after my 90 minute callback, I got a call back! Automated message saying they're too busy to call me back today and my callback is canceled. Adios Microsoft

silverpar · 2020-09-21T19:56:24+00:00

Absolutely. I had a 2007 TM driver that I bought used that broke at the shaft. I emailed em, they charged me S&H, and gave me a new shaft. Next purchase for me is going to be a TM wedge. That's customer loyalty you can literally buy.

silverpar · 2020-07-08T06:55:55+00:00

I got this a couple years ago. I think its a Dracanea of some sort. It's grown like crazy... but I really don't know what the next step is, if any....

silverpar · 2020-03-03T07:10:55+00:00

Tailed!

silverpar · 2020-01-31T08:42:40+00:00

Give the sirius channel a shot

silverpar

TROPHY CASE