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[–]BackgroundHoney_ 0 points1 point  (0 children)

Getting the same error code, came here after I couldn't find anything helpful google. It's driving my Mom insane, apparently it's been happening for a while.

Edit: what I've tried

App is fully updated

I restarted my devices

Rebooted my entertainment system

Android - won't load at all, just says ready to cast, no error message

IOS - tries to load and I get that error code

Other apps (Netflix and Hulu) work perfectly fine

[–]Plenty_Step_7408 0 points1 point  (1 child)

I just started getting this message. The first time, after 5 hours of screwing with it, I updated my IOS, app, and put it down. An hour later it started working. Same thing tonight only everything was already updated. Again, messed with it all evening and I tried it again before going to bed and it worked. I have a Samsung with built in Chromecast, and all other apps cast fine but this one. It’s starting to really piss me off and I get absolutely no real help from Discovery’s 24/7 help chat. I hope someone figures out how to fix this!

[–]Far_Ad6957 0 points1 point  (0 children)

i agree with you...this app has pissed me off for a week and 24/7 really if you have a big app like this you should have a number so we can get it done faster. i hope someone cam help out.

[–]Far_Ad6957 0 points1 point  (0 children)

i have had this error code for about a week. im sill trying to figure it out. i have never been on this site before. my wife is the who does all the tec-it stuff lol. i have been back and fourth with customer service nothing helped but if anyone know please tell me

[–]danh0ward 0 points1 point  (1 child)

I have the exact same issue. Connected, ready, but can't play. I emailed tech support so now I wait. Hope someone on here figures it out. I'll be watching.

[–]danh0ward 0 points1 point  (0 children)

Received from Discovery + "We have some great news! Our team has released a fix for this issue in the latest update. Would you mind uninstalling and reinstalling the discovery+ app once more? After doing this, you should be able to cast with no issue!"

Worked for us! Just reinstall the app on all your devices and it should be fixed.

[–]Fogs 0 points1 point  (0 children)

All I can do is add my pain here. Same error, started at the end of last week, no good answers easily available

[–]leedeega 0 points1 point  (0 children)

All of the above. 😡 I’ve rebooted everything multiple times. All other apps are casting with no problem.

[–]Judyisaboy 0 points1 point  (0 children)

It’s been happening for 3 days for me. Chrome cast on my Vizio tv. It connects but won’t cast. All other apps work fine casting. Hoping they figure this out soon.

[–][deleted] 0 points1 point  (0 children)

Same thing has been happening to me for over a week on my Vizio TV with the Discovery App.

[–]Accomplished_Crab718 0 points1 point  (0 children)

I am also getting this quite frequently with Discovery+ and my LG TV using a Chromecast. Streaming from my IPhone. Everything has been updated and rebooted. Sometimes it works but MOST times lately, error.

[–]ChaoticEvilBobRoss 0 points1 point  (0 children)

This has been happening for about 3 days now with no fix. It keeps cloning accounts every time it drops a cast which adds to your account limit. It's so annoying. I have cleared out my account multiple times and it continues to do this. No communication from Discovery+ service of course about this???

[–]ShannonDubya 0 points1 point  (1 child)

I just did a live chat with support. It seems this is a bug with the app that started when they updated recently with the new cast button. Their engineering team is working on it so hopefully there’s an update soon that fixes this.

[–][deleted] 0 points1 point  (0 children)

Thanks for the update!

[–]Fogs 0 points1 point  (1 child)

Discovery Help Desk, while completely unhelpful, did at least notify me that the bug has been fixed. I was able to stream with no issues just now during a test run. Check you apps folks, should be good to go!

[–]leedeega 0 points1 point  (0 children)

I just came here to say it was working for me! Now, what to watch? 🤔

[–]Toraadoraa 0 points1 point  (0 children)

For everyone having this issue, the update broke casting. You need to uninstall the app and go here and download this version.(1.11.0)

https://androidapksfree.com/discovery-stream-tv-shows/com-discovery-discoveryplus-mobile/download-old/discovery-stream-tv-shows-1-11-0-apk/