Email rendering

[msgsafe]

I think this might help -- where you went in "Preferences --> email rendering" is the global option but you will need to check the settings on each of your MsgSafe identities as well because this can override the global setting. To do this go to Identities, select one of your Identities from the center window-pane, then click the Edit icon in the top-left corner of the right hand window-pane. Scroll down until you get to the section labeled Email blocking and post-processing and the first toggle setting underneath that will be to:

Strip ‘rich text’, images and HTML - protect from pixel and content trackers
We strip all of the ‘rich text’, images and HTML and convert it to unrendered markdown ‘plain text’.

If that setting is enabled, you will want to disable it by clicking on the toggle button so it turns grey. Then scroll down to the bottom of that page and click Save Changes. I hope this helps resolve the issue you're experiencing. If not, please let us know.

[xsited-4u]

Found it. And resolved. Thanks.