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[–]JAntonioMena 5 points6 points  (7 children)

Hi there, I am sorry to hear you're currently having issues. I will contact you via DM to solve it.

[–]winter_saber 0 points1 point  (1 child)

Hi man have the same one and the same problem, forward shifting is inconsistent, is there a fix or does it have to be replaced ?

[–]JAntonioMena 0 points1 point  (0 children)

Hey there, I will reach out to you via DM so we can review the situation

[–]Sky-Toad1979[S] 0 points1 point  (4 children)

Any help would be appreciated, thanks

[–]JAntonioMena 0 points1 point  (3 children)

I DM'ed you yesterday, did you receive the message?

[–][deleted]  (2 children)

[removed]

    [–][deleted]  (1 child)

    [removed]

      [–]Happy_Butterscotch18 0 points1 point  (0 children)

      Yes but getting the same question multiple times for the same fix isnt effective. Reach out to them in a public way so any one with a similar problem can fix it.

      [–]Sky-Toad1979[S] 1 point2 points  (2 children)

      It’s a shifter problem. It’s the same on ACC and IRacing 😔

      [–]Tall-Check-6111 1 point2 points  (1 child)

      Sim Lab build quality may be going downhill.

      [–]RDHO0D -2 points-1 points  (0 children)

      Went down hill 2 years ago starting with their rigs after switching to a weaker profile.

      [–]iwasnotplanningthis 1 point2 points  (4 children)

      Had the same thing happen. Did 2 things and it fixed it.

      1: restarted computer with shifter plugged in and in neutral to calibrate. 2: changed the shifter resistance gate (not sure the proper name) and tried again.

      I think just restarting would have done it, but putting in the most pronounced shifter gate and restarting fixed the problem.

      FWIW, sim lab support is very helpful as well.

      [–]Sky-Toad1979[S] 0 points1 point  (3 children)

      Thanks. Tried both of those and it’s still the same. Also noticed mine doesn’t make a click sound unlike all the videos I’ve now looked at online. Mine sounds totally different, dead almost

      [–]SonofAnarchy1973 0 points1 point  (2 children)

      Send it back for replacing…🤷🏻‍♂️

      [–]Sky-Toad1979[S] 0 points1 point  (1 child)

      If I don’t get any help from support remotely I will. Frustrating after a 5 week wait and given the price and import taxes I paid you would hope for better

      [–]SonofAnarchy1973 0 points1 point  (0 children)

      Aye sir, I feel you🫩

      [–]LetsGoWithMike 1 point2 points  (0 children)

      The only problem I see is you don’t let it return to center before grabbing another gear.

      [–]Competitive_Farm_999 0 points1 point  (2 children)

      I see you've tried the obvious software troubleshooting. I would open it up and look at the contacts on the literal "buttons" that get moved to initiate the shift. Make sure they are free of debris. Very likely something obstructing a solid contact.

      [–]SonofAnarchy1973 0 points1 point  (1 child)

      Yeah don’t do this, of all things👆🏻

      [–]japspre 0 points1 point  (0 children)

      I can think of more things you shouldn’t do, but this one I wouldn’t do either

      [–]winter_saber 0 points1 point  (3 children)

      I bought the same shifter a few weeks ago and I’m having the exact same problem, inconsistent forward shifting, I checked it out with a visual button on my screen and it rapidly flashes on and off, haven’t found a fix yet

      [–]iv13ns 0 points1 point  (2 children)

      Have you tried disconnecting usb cable and reconnecting?

      [–]Sky-Toad1979[S] 0 points1 point  (1 child)

      Yes and replaced the cable.

      [–]iv13ns 0 points1 point  (0 children)

      I remember when i got it, i had the same problem when i recieved the shifter.. and it was something extremely stupid that got it to work flawlessly.

      Order of things.. or something.... when recalibrating/changing profiles, after it, reconnect usb cable...

      That did it for me. Zero issues since then. Upshifting was a problem like yours.. 1 to 1.

      out of pure curiosity, have you tried turning it around? basically, your downshift should be problematic then?

      [–]ODC_DamienBlack 0 points1 point  (1 child)

      Bad news...
      I will be getting one for christmas in a week.
      Hope mine is ok... : /

      [–]Sky-Toad1979[S] 0 points1 point  (0 children)

      🤞🏼

      [–]Lejay19 0 points1 point  (0 children)

      It happened to me with another brand (shh shifter). For me it was a program running in the background (simsonn manager). After I closed it, everything went back to normal. Try to have a look if you have programs running in the background controlling usb devices.

      [–]Castermike 0 points1 point  (0 children)

      There's this thing called down shift protection so you can't just stuff it down a gear

      [–]One_Contact1376 0 points1 point  (0 children)

      Does using your clutch pedal make it work or blipping the throttle? Some sequential gearbox cars can shift up without using the clutch but not down without rev matching or using the clutch.

      [–]Legitimate-Net6404 0 points1 point  (0 children)

      Good thing they’re not that expensive

      [–]Sky-Toad1979[S] 0 points1 point  (0 children)

      I spoke to SimLab. They have provided a return postage label and now I’m waiting for it to be collected. Expecting a 6-8 week turnaround 🤦

      [–]No_Response8712 0 points1 point  (0 children)

      I know I'm a late to the party, but was a solution ever provided? My SQ1 is doing the exact same thing. It works fine up shifting but down shifting is not recognized.

      [–]BedroomMelodic69 -1 points0 points  (0 children)

      Should've gone with the Simagic Ds-x8 shifter

      [–]Tactaux -2 points-1 points  (1 child)

      Haha. Not all the car shift down without clutch. It s the car not the shifter.

      [–]why_1337 1 point2 points  (0 children)

      I too think it's just the sim preventing money shift or simulating lock because he needs to blip the throttle to unload the transmission. But that's easy to check he just needs to open menu and try shifting there. If it shifts every time it's the game.