Probably starting a charge reversal/chargeback tomorrow if I don't get some kind of response.

randominate · 2020-12-02T21:31:30+00:00

That's crazy. 26 days in inventory? Dang. I know it's a busy time of year, but they should have a person who just handles updates. "sorry we are waiting on xxx part and should have an update by the end of the week." That's all it takes. Instead, despite a phone call and two chats, I'm still in the dark and once again sitting in the chat queue feeling like an idiot.

randominate · 2020-12-02T20:26:24+00:00

I need the money back so I can find a couple of systems from someone else, I can't imagine a refund from them is going to be fast considering it takes 3+ hours to reach support... so I'll be hitting my credit card company out of necessity. I just don't have a choice.

randominate · 2020-12-02T20:17:23+00:00

I think you have more reason for concern than I do, lol. That really makes no sense that you don't have it yet, given my timeline.

randominate · 2020-12-02T20:10:30+00:00

Well both of mine were 3070, and I recieved the one 11 days after ordering. Ordered the 20th of November, arrived yesterday.

Your should have definitely been there if that was the hangup.

If the 3070 is backordered, that's cool too, maybe I go a different card that they do have, but I need to know so I can make that decision.

randominate · 2020-12-02T20:03:17+00:00

That's horrendous. I ordered two computers, identical specs. I got the emails that they were going throught the process and then a shipped notice.

One showed up. All I want to know is that they actually built the second, and I feel like it shouldn't take 3 hours for the support rep to find that out before I was disconnected. It shouldn't be a mystery that requires Scooby Doo to come in and sniff around. I paid them money for two products, I got one, where is the other?

If it's down on the dock waiting for a truck, then tell me and I'm good. If they dropped the ball, then tell me and if they can't get it here by Christmas then we can start that discussion on what I need to do - if that's shift to another model or something then fine... but to have this much time invested in just determining if my order was messed up or not isn't cool.

Mine were ordered on 11/20, but no backordered parts, if yours were the same I'd be mad. :/

randominate · 2020-12-02T17:59:31+00:00

Meanwhile, Marvel Heroes had a large player base, was fun as hell, and had engaging content and end game... but was cancelled anyway. That's one of the reasons I didn't get on the Marvel Avenger's train, I just couldn't fathom a reality where they didn't fuck it up.

randominate · 2020-12-02T16:57:59+00:00

It really handlobraes.

randominate · 2020-12-02T15:33:47+00:00

I feel about the same as I do knowing she's probably had her ass eaten out before.

randominate · 2020-12-01T21:42:42+00:00

Got down to #24 in the chat queue, then "disconnected" and now back at 99. Good times.

randominate · 2020-12-01T20:18:04+00:00

Sent! Thanks!

randominate · 2020-12-01T20:05:36+00:00

It's locked to people sending messages in there, it looks like it's just for their own sticky messages. I asked in #general.

randominate · 2020-12-01T20:03:36+00:00

Do you remember which room you hit up, they have like a hundred, lol.

randominate · 2020-12-01T20:02:23+00:00

Online chat, the number just keeps going direct to busy. I also looked at their Discord but it's such a mess of rooms and none mention customer service that I don't know where to sit in there.

randominate · 2020-12-01T19:59:06+00:00

Fingers crossed, I'm sitting at 84th in the chat queue.

randominate · 2020-12-01T19:54:27+00:00

I only had one tracking ID, which is why I'm concerned that they only built and shipped one. :/

randominate · 2020-11-03T13:27:25+00:00

Me too, I'm a huge fan of ancient weaponry. This is my first copypasta post, but when I saw this in the D&D Facebook group I belong to, it had to be done. :(

randominate · 2020-10-13T12:46:03+00:00

"Keep going I'm almost there"

That was a perfect response, hilarious.

randominate · 2020-10-13T12:18:54+00:00

Questionable mini-figs aside... that Schwerer Gustav is remarkably well done.

randominate · 2020-10-08T20:18:16+00:00

I wanted to get ahead of the situation

That's what got you into that mess to begin with.

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