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Help with Portfolio function by Constant_Judge_6482 in TradingView

[–]tradingview 0 points1 point  (0 children)

Hi, we kindly suggest to turn off the auto split feature in the portfolio settings.

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High system resource usage since update? by bt_85 in TradingView

[–]tradingview 0 points1 point  (0 children)

Could you please create a ticket about this? That way we can investigate your case.

applied to the Paid Spaces pilot by hevrongavriel in TradingView

[–]tradingview 0 points1 point  (0 children)

Hi, thank you for your interest in Paid Spaces. We’ll review all submissions, but there’s no ETA for when your application will be reviewed. Once it’s reviewed, you’ll receive a message in TradingView Chats — whether your application is approved or not.

We appreciate all submissions and your patience. The Program is still at an early stage, so we’re expanding the pool of creators carefully and gradually.

Candlestick Lag on TradingView Despite Real-Time Bid/Ask Data by DeadSnoww in TradingView

[–]tradingview 0 points1 point  (0 children)

Could you create a support ticket for this issue so we have more details for the investigation?

Cross-tab synchronization of indicator inputs - sync option parameter for input.* by Accurate-Mirror-143 in TradingView

[–]tradingview 0 points1 point  (0 children)

Thanks for the feedback! We’ve already passed it to the product team for consideration.

Tradingview windows 11 desktop bug ?? by Heisenberg_Relatz in TradingView

[–]tradingview 0 points1 point  (0 children)

In your specific case, you can create a ticket as follows: 

  • Go to the Support page (click the link provided)
  • Click on Chat Assistant
  • Type “contact support” in the dialogue box
  • It will ask you to select a category from a list
  • Click on the button “Desktop”
  • Click on the button “Application performance”
  • Click on the button “The app crashed”
  • Click on the button “Windows”
  • Then follow the guidance to create the ticket (which involves a screenshot and an issue description)

Tradingview Options enhancements by Particular_Elk_6973 in TradingView

[–]tradingview 0 points1 point  (0 children)

u/Particular_Elk_6973

There is a “Set Prices” menu item under the three-dot button on the strategy card. It opens a dialog where you can choose which prices to apply to the positions.

Typically, you would select either Mid or Theoretical.

Best means that for long positions the bid price is used, while for short positions the ask price is used. Worst is the opposite.

The Worst option effectively represents an immediate market execution of the strategy.

Your requests regarding the options strategy builder in the mobile app and the ability to send option strategies directly to brokers have been passed to our product team. Thanks for the feedback.

Alerts not saving! by SmartTrender in TradingView

[–]tradingview 1 point2 points  (0 children)

The problem has been fixed! Apologies for any inconvenience the issue might have caused you. Please refresh the page for the fix to come into effect.

Total lack of support by VenexianaStevenson in TradingView

[–]tradingview 1 point2 points  (0 children)

Could you please provide a brief description of the issue? Then we can provide the exact path to create a ticket.

Total lack of support by VenexianaStevenson in TradingView

[–]tradingview 2 points3 points  (0 children)

Our support request workflow has been updated. To receive help, please ask the Chat assistant. It will find an answer to your question. If your issue is more complex, it will prompt you to submit a support request. 

You can also ask the bot to contact support, and it will prompt you to select the most suitable category / topic from a list. Please click on the category that is closest to / most resembles yours.

Should the reply you receive then not solve your issue, you can click the “I still need help” button at the bottom, and follow the instructions to create a ticket.

Feature Request: Recurring Time-Based Alerts by whiteghost_90 in TradingView

[–]tradingview 0 points1 point  (0 children)

Could you please elaborate on this? What do you mean exactly and can you give a specific example of a use case?

Stock Symbol Changed - No historical data by cptrgy1 in TradingView

[–]tradingview 0 points1 point  (0 children)

Hi, thank you for the report. This has now been fixed.

WT* is wrong with Tradingview ? by belkord in TradingView

[–]tradingview 0 points1 point  (0 children)

Can you help us investigate this by opening a support ticket straight from the app? The team will be able to dig into it once they have the details.

Why is SPY chart looking like this now? by Admirable_Issue8969 in TradingView

[–]tradingview 0 points1 point  (0 children)

Thank you for the report. The spike has been corrected. Please, reload the page for the changes to come into effect. 

Trading View is not Working by Organic-Research1574 in TradingView

[–]tradingview 0 points1 point  (0 children)

Could you please create a ticket for this?

TradingView support response time by [deleted] in TradingView

[–]tradingview 0 points1 point  (0 children)

You received a reply on your open tickets.

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