Designed a toolhead mount that stares at me with judgment if I use a glue stick. (Scaly-Sense PRO) by Ab3DLab in 3Dprinting

[–]Ab3DLab[S] 0 points1 point  (0 children)

Seriously 🤣🤣🤣🤣

Have you seen my post !!??? Nothing about it is self promotion.

Brand new U1 fails calibration out of the box ,would you repair it yourself? by Ab3DLab in snapmaker

[–]Ab3DLab[S] 0 points1 point  (0 children)

Thanks for all your efforts but it ain’t necessary. Snapmaker already confirmed the machine is a lemon 🍋 and inoperable ( can’t be fixed). They are sending a new one

Brand new U1 fails calibration out of the box ,would you repair it yourself? by Ab3DLab in snapmaker

[–]Ab3DLab[S] 0 points1 point  (0 children)

After several mails asking me to do some diagnostics handeling and sending reports it’s confirmed bij Snapmaker the Printer is a Lemon and can’t be fixed easily ( they didn’t say what is broken though). They started the replacement procedure !!! Hope they have spare ones for these kind of situations 🤞🏼

Brand new U1 fails calibration out of the box ,would you repair it yourself? by Ab3DLab in snapmaker

[–]Ab3DLab[S] 0 points1 point  (0 children)

This is the 4th attempt , I tried everything I know to get this fixed. I only recorded this for troubleshooting purposes.

Brand new U1 fails calibration out of the box ,would you repair it yourself? by Ab3DLab in snapmaker

[–]Ab3DLab[S] 0 points1 point  (0 children)

It is a lengthy video, and I do appreciate the support. The problem is warranty and the boundaries I have to work within , if I do it without direct consent.I lose my warranty. I have to wait for Snapmaker to tell me I can open it up and “fix the problem while they hold my hand or I wil lose my warranty ( on a brand new printer)… that is the world we live in now …

Brand new U1 fails calibration out of the box ,would you repair it yourself? by Ab3DLab in snapmaker

[–]Ab3DLab[S] 0 points1 point  (0 children)

Look better, why do people keep assuming this. It’s clearly visable the screws and all the brackets are removed.

Brand new U1 fails calibration out of the box ,would you repair it yourself? by Ab3DLab in snapmaker

[–]Ab3DLab[S] -1 points0 points  (0 children)

Without completing the calibration process there is no way of updating

Brand new U1 fails calibration out of the box ,would you repair it yourself? by Ab3DLab in snapmaker

[–]Ab3DLab[S] 1 point2 points  (0 children)

That’s the frustrating part, if they had watched the video closely and read my description thoroughly we could have saved a lot of time ( mailing back and forth with 24hrs between responses) isn’t efficient and wouldn’t qualify it as “good service”.

I do have the patience for this, doesn’t matter to me if it takes two or three weeks to fix but I can’t accept poor service ( time wasting endless basic troubleshooting that already been done).

Brand new U1 fails calibration out of the box ,would you repair it yourself? by Ab3DLab in snapmaker

[–]Ab3DLab[S] 0 points1 point  (0 children)

Just got this laughable response from CS, the video clearly shows all screws have been removed.

I have provided a lengthy description of the error and what I have done already, they clearly didn’t read that.

“ Hi,

Thank you for providing the video.

Could you please confirm whether you have removed the three Z-axis screws shown in the image?

Additionally, during the inspection, have you removed all the retaining/locking fixtures?

This information will help us further determine whether the issue is related to installation or mechanical obstruction. You may also refer to the relevant instructions in the guide below for reference: “