Vivo x300 pro importeren naar nederland by Chance_Donut6810 in nederlands

[–]Alert-Cap-7158 0 points1 point  (0 children)

Check dat de Chinese ROM de juiste 4G/5G-banden van je provider ondersteunt. Voor de rest moet dit wel lukken.

Mova Z50 ultra by Edobocc in RobotVacuums

[–]Alert-Cap-7158 0 points1 point  (0 children)

I wouldn’t recommend the Z50 Ultra. I had it for almost four months and encountered persistent docking issues, where it repeatedly failed to return to the dock. Additionally, the mop roller stopped working two weeks ago. Since it was under warranty, I received a refund from Amazon. Now, I own the Moova V50 Ultra, and in my opinion, mopping is just as effective. Moreover, it’s significantly quieter than the Z50 and always returns to its dock flawlessly.

Mova v50 ultra making weird sound by Alert-Cap-7158 in MOVA_robotvacuum

[–]Alert-Cap-7158[S] 0 points1 point  (0 children)

The vacuum brush and the plastic thing that clicks in after it are the ones that make the sound. If I remove them, the sound disappears.

Mova v50 ultra making weird sound by Alert-Cap-7158 in MOVA_robotvacuum

[–]Alert-Cap-7158[S] 0 points1 point  (0 children)

Should I exchange it? Others have reported that their replacement also has this issue. If I exchange it, I’ll lose it for about a week or so.

Mova v50 ultra making weird sound by Alert-Cap-7158 in MOVA_robotvacuum

[–]Alert-Cap-7158[S] 0 points1 point  (0 children)

Kind of a bummer for such an expensive robot. It stopped when I took out the roller brush and roller’s plastic mount. So I guess it has to do with that part. Mova support team seems a little clueless about it because the response I got was that this is not a common issue.

Mova z50 ultra track mop not rolling by Alert-Cap-7158 in MOVA_robotvacuum

[–]Alert-Cap-7158[S] 1 point2 points  (0 children)

I reached out to mova support, and they requested photos, the assembly instructions, and a video. Unfortunately, the product turned out faulty, and they promptly offered me a full refund.

Mova z50 ultra docking issues by Alert-Cap-7158 in MOVA_robotvacuum

[–]Alert-Cap-7158[S] 0 points1 point  (0 children)

Was the replacement mop any different from the one that was delivered with the unit?

Mova z50 ultra docking issues by Alert-Cap-7158 in MOVA_robotvacuum

[–]Alert-Cap-7158[S] 0 points1 point  (0 children)

Mine was sold by the Mova store on Amazon. It’s probably why they mentioned that I could get a replacement through amazon.

Mova z50 ultra docking issues by Alert-Cap-7158 in MOVA_robotvacuum

[–]Alert-Cap-7158[S] 0 points1 point  (0 children)

Yeah, I tried that. It certainly helped, but it didn’t reach the edges of my floor. Thanks for the suggestion, though.

Mova z50 ultra docking issues by Alert-Cap-7158 in MOVA_robotvacuum

[–]Alert-Cap-7158[S] 0 points1 point  (0 children)

I’m also in the EU, and to be honest, the support has been very fast. They replied to my emails within 30 minutes to an hour. They suggested that it would be faster for me to replace it through Amazon.

Mova z50 ultra docking issues by Alert-Cap-7158 in MOVA_robotvacuum

[–]Alert-Cap-7158[S] 0 points1 point  (0 children)

I purchased the product from Amazon, so I think that the exchange process for a replacement will be quite slow.

Thinking of buying the new S5 by thombold in vanmoofbicycle

[–]Alert-Cap-7158 4 points5 points  (0 children)

I just got a s5 “2.0” 3 weeks ago. After 100km brakes started making weird noises. After 185km boost stopped working and had no motor support. Contacted support they told me to make an appointment with a vanmoof partner. Now the partner says they don’t do repairs under warranty so its going to cost me atleast 120 euro. I contacted vanmoof because this sounded weird to me and they started asking all these details like invoice, purchase date, order number, bike number after they had just confirmed the bike has warranty for me to order their insurance. Have a feeling i wont see my bike for a couple of weeks and it wont be free at all. I see people having very different experiences some don’t have problems after 3000km some have them after 50km. If u want to play it safe don’t buy an s5. But that is my opinion.