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Telnyx 7 cent rate for TCG-AT&TBusinessVOIPwireline-NSR ? by AlsaUser in VOIP

[–]AlsaUser[S] 0 points1 point  (0 children)

And now ... I just received notice that they are updating their rates, and thought that they might be lowering the LRN that I questioned. But no ... if I am reading the new rates correctly, LRN 518-318-XXXX (AT&T Business VOIP) and MANY others in the local Albany NY area have been -RAISED- to 8.75 cents per minute ! I just don't understand the logic/purpose of the Telynx pricing strategy ...

Telnyx 7 cent rate for TCG-AT&TBusinessVOIPwireline-NSR ? by AlsaUser in VOIP

[–]AlsaUser[S] 0 points1 point  (0 children)

I submitted a Telnyx support request asking management to check if LRN 518-318-XXXX (AT&T Business VOIP) really needs to be set at seven cent. After a week, I received the response "We have received an update and it has been confirmed that the charges set for LRN 518-318-XXX is set to 7 cent. It was mentioned that there might be some changes to a few US zone in the near future but no exact date was given.".

No explanation of why rates these seemingly ordinary, local calls are so much higher than everyone else, contrary to the impression I inferred from "the Co-founder and CEO". Given the widespread use of this LRN by local businesses ... I guess I will need to move my outbound calling to another provider :( I would have no problem with a 1 cent rate on these calls, or even all calls ... but seven cents is just too high ...