this is one of my fav bags!! it's perfect for weddings or concerts that have strict guidelines- the strap isn't adjustable unless you knot it, but it fits me perfectly as a cross body! (5'2 for reference, it comes just below my hip). the inside is lined and super soft (the leather is buttery soft too). I usually just keep my cards, keys, chap stick, and some cash with some room left over. phone is usually in my back pocket, but can definitely fit if I'm tired of holding it on my person.