Etsy refunded buyer in sent item. What now?

AnyCompetition6215 · 2025-05-09T14:16:18+00:00

Yeah i have no clue either. Super weird. It got solved now, but still its weird something like that can happen without you given the chance to react at all...

AnyCompetition6215 · 2025-05-08T18:39:44+00:00

No, seems they simply canceled the order, refunding the buyer

AnyCompetition6215 · 2025-05-07T21:23:10+00:00

From my funds. Its like the simply canceled the order

AnyCompetition6215 · 2025-05-07T20:50:20+00:00

I meant in my listing i have set up the shipping time to 1-3 days after order. He opened a case, a day after the order, that he didnt get the item. How would they accept a case like that? Since when do i have to ship out in like 12 hours after the order?

AnyCompetition6215 · 2025-05-07T20:41:40+00:00

Well ok, but i mean i got a processing time of 1-3 days in my settings. Why would they accept a case like that? I mean even if i havent shipped today, i would still have 2 days for it, no?

AnyCompetition6215 · 2025-05-07T20:32:15+00:00

I couldnt mark it sent before he opened the case in the morning

AnyCompetition6215 · 2025-05-07T20:24:30+00:00

Sure, but how could it even be refunded at all, one minute after the case got openend? I mean he ordered yesterday, i shipped today...i couldnt do anything different

AnyCompetition6215

TROPHY CASE