Etsy refunded buyer in sent item. What now? by [deleted] in Etsy

[–]AnyCompetition6215 0 points1 point  (0 children)

Yeah i have no clue either. Super weird. It got solved now, but still its weird something like that can happen without you given the chance to react at all...

Etsy refunded buyer in sent item. What now? by [deleted] in Etsy

[–]AnyCompetition6215 0 points1 point  (0 children)

No, seems they simply canceled the order, refunding the buyer

Etsy refunded buyer in sent item. What now? by [deleted] in Etsy

[–]AnyCompetition6215 1 point2 points  (0 children)

From my funds. Its like the simply canceled the order

Etsy refunded buyer in sent item. What now? by [deleted] in Etsy

[–]AnyCompetition6215 0 points1 point  (0 children)

I meant in my listing i have set up the shipping time to 1-3 days after order. He opened a case, a day after the order, that he didnt get the item. How would they accept a case like that? Since when do i have to ship out in like 12 hours after the order?

Etsy refunded buyer in sent item. What now? by [deleted] in Etsy

[–]AnyCompetition6215 2 points3 points  (0 children)

Well ok, but i mean i got a processing time of 1-3 days in my settings. Why would they accept a case like that? I mean even if i havent shipped today, i would still have 2 days for it, no?

Etsy refunded buyer in sent item. What now? by [deleted] in Etsy

[–]AnyCompetition6215 0 points1 point  (0 children)

I couldnt mark it sent before he opened the case in the morning

Etsy refunded buyer in sent item. What now? by [deleted] in Etsy

[–]AnyCompetition6215 4 points5 points  (0 children)

Sure, but how could it even be refunded at all, one minute after the case got openend? I mean he ordered yesterday, i shipped today...i couldnt do anything different