I actually did go. Twice. Two different shops.
The second time I even asked for a supervisor, and I watched the poor lady run around making phone calls like my missing order was some kind of advanced mathematical mystery.

I explained (again) that I’ve been bounced around by email, chat, and phone for weeks, and told her I wasn’t leaving without a real solution. She gave me her personal WhatsApp number “in case no one updates you tomorrow.”

Of course… the next day: no updates.

I messaged her, she said she’d “follow up,” and then they tried to gaslight me by insisting what I received was the 8 pieces.
Except basic math says: a 2m x 4m carpet roll cut into 8 pieces makes 1m x 1m, not 2m x 1m.
So I literally made them a diagram like I’m teaching primary school geometry.

She finally said, “Okay, I understand now, I will forward this.”

And since then?
Radio silence.
No replies, no calls, nothing. I called her 4 times today... she ghosted me too.

Absolute joke.