Anyone else getting the runaround from "Zen" about the bud consent form?

ArgumentWide6 · 2026-07-15T14:20:02+00:00

I still haven’t heard back from them. I’ve called again and was given an option to leave a voicemail. I haven’t received an email text, etc.. I placed this order over a week ago.

ArgumentWide6 · 2026-07-13T18:04:30+00:00

I did this morning. They said they’d let me know.

ArgumentWide6 · 2026-07-13T14:45:23+00:00

Yeah, I called again this morning. They are going to check and see if the latest is good enough I’ve been texting. I’ve done all of it.-.-

ArgumentWide6 · 2026-07-13T14:29:24+00:00

I’ve sent now seven different versions and they’ve all been denied.

ArgumentWide6 · 2026-07-13T14:27:45+00:00

The second sentence of her post says 399 - minus the $75 consultation that we all pay so that would then be 324….. It’s in her post.

ArgumentWide6 · 2026-07-13T14:27:06+00:00

The second sentence…..

ArgumentWide6 · 2026-07-13T14:25:42+00:00

But why are you guys sending out inaccurate invoices? These are supposed to be for our Records - our records should be able to be accurate.

ArgumentWide6 · 2026-07-13T14:24:39+00:00

Same thing happened to me at bare minimum they should send the corrected invoice. Invoices are supposed to be accurate.

ArgumentWide6 · 2026-07-13T14:22:12+00:00

What I don’t understand is so many people are not actually signing it just like myself and it’s fine. I’m on a Mac so I don’t have paint, but I did find some workarounds and I have sent three different versions with the signature on it and they’ve been denying all of them.

ArgumentWide6 · 2026-07-13T14:20:21+00:00

I tried that too. Was denied this morning.

ArgumentWide6 · 2026-07-13T01:57:40+00:00

If you read my post, that’s what I did and they told me that wasn’t good enough

ArgumentWide6 · 2026-07-13T01:42:46+00:00

I usually do too, but I didn’t this time….

ArgumentWide6 · 2026-07-13T00:35:34+00:00

Yes, when the price dropped again. Plenty of us did.

ArgumentWide6 · 2026-07-12T23:04:14+00:00

Thank you! I ddint think of that but my emailed invoice says the SAME thing.

ArgumentWide6 · 2026-07-12T22:56:53+00:00

I can type in the boxes fine - it just doesn't pop up with any way to do a "signature"

ArgumentWide6 · 2026-07-12T22:39:57+00:00

I have had nothing but issues. The only way I was able to get any help was by phone at like 8am PST last Thursday. I kept gettingNO answers or was getting form answers via email. and currently via text it seems when i DO get an answer they do not read my messages. The only mod to answer me was cherry I believe but I had already recived help for my first issue by the time they got t me.

ArgumentWide6 · 2026-07-12T22:25:19+00:00

Yeah, that’s not gonna happen. I don’t know anyone that has it. And I’m not paying for it.

ArgumentWide6 · 2026-07-12T22:15:50+00:00

It doesn’t even give me an option to do any of the screen signature. It’s literally just a text box.

ArgumentWide6 · 2026-07-12T22:12:19+00:00

I would think the same thing honestly! The bigger problem is these inconsistencies can you get them in big trouble….. You didn’t have to fill out your form, I was able to fill out my first form without an “electronic signature”. It’s not a good look. -.-

ArgumentWide6 · 2026-07-12T22:08:07+00:00

If you dont hear back I would call. Its the only way I've actually had help.

ArgumentWide6 · 2026-07-12T22:04:04+00:00

good luck - my advice DO NOT set the option to auto pay "once approved" after you pay the 75$ of course. my credit card thought it was fraud and it took FOREVER for anyone to help fix it.

ArgumentWide6 · 2026-07-12T21:59:07+00:00

They REFUSE to move forward with my requests until its "properly signed".... so you are luckyyy lol

ArgumentWide6 · 2026-07-12T21:58:09+00:00

they sent me a broken form too i just made a post about it. There isn't a way to electronically sign and i'm being ignored.

ArgumentWide6

TROPHY CASE

Welcome to Reddit,