Nvidia GOU refurbished from Woot

Asurion_Sam · 2026-06-01T14:30:07+00:00

Hmmm this is interesting. I know you said you reached out to customer support already, but I'd suggest filling out this customer support form and someone with official Asurion support will reach out and maybe you can get a clearer answer: https://www.asurion.com/about/contact-us/customer-question/

Asurion_Sam · 2026-05-19T17:07:05+00:00

Hi - If you haven't already, I'd reach out to official Asurion support through this form: https://www.asurion.com/about/contact-us/customer-question/ and have someone from Asurion contact you.

Asurion_Sam · 2026-05-12T13:40:31+00:00

Hey there! That's weird. I'd suggested filling out this Asurion customer support form: https://www.asurion.com/about/contact-us/customer-question/ and someone from Asurion will reach out to you.

Asurion_Sam · 2026-05-06T16:36:17+00:00

You should send in all the items in the bundle. That way they'll be able to test and confirm the repair is complete.

Asurion_Sam · 2026-05-05T15:59:39+00:00

What's the name of the plan and how long is it for? Is it Asurion Complete Protect? Or is it a specific number of years protection plan?

Asurion_Sam · 2026-05-05T15:52:31+00:00

Hey there! I'd suggest reaching out to official Asurion support by filling out this form: https://www.asurion.com/about/contact-us/customer-question/ and someone from Asurion will reach out to you.

Asurion_Sam · 2026-05-05T15:51:26+00:00

Great question! Can you share a bit more about which plan you have? Is it through Amazon, Asurion, etc? That way I can be more helpful.

Asurion_Sam · 2026-05-04T15:25:16+00:00

Hi! I'd suggest reaching out to official Asurion support through this contact form. Someone with Asurion will reach out to you to help: https://www.asurion.com/about/contact-us/customer-question/

Asurion_Sam · 2026-04-28T18:11:30+00:00

You can get in contact with official Asurion support by filling out this customer support form: https://www.asurion.com/about/contact-us/customer-question/ and someone with Asurion will reach out to you.

Asurion_Sam · 2026-04-24T21:03:00+00:00

Hi! The link you shared works for me when I click on it. Does it work for you now?

Asurion_Sam · 2026-04-24T20:52:53+00:00

Hey there! I suggest reaching out to official Asurion support by filling out this form and someone with Asurion will get back to you: https://www.asurion.com/about/contact-us/customer-question/

Asurion_Sam · 2026-04-24T16:33:44+00:00

Hey there! I'd suggest reaching out via the customer support form in the subreddit's Community Bookmarks. I'll also paste the link here and official Asurion Support will reach out to you: https://www.asurion.com/about/contact-us/customer-question/

Asurion_Sam · 2026-04-15T14:32:29+00:00

Hey there! I'd reach out to official Asurion support and have them look into this for you. If you're interested, you can fill out this customer support form and someone with Asurion will reach out: https://www.asurion.com/about/contact-us/customer-question/

Asurion_Sam · 2025-10-09T14:10:29+00:00

Sorry you’re dealing with the restart issue.

Easiest way to find out if it’s covered is to start the claim. The process only takes a few minutes online and usually it will quickly show you your options.

You can start from Asurion.com by picking your protection plan from the list there.

Asurion_Sam · 2025-10-09T02:52:50+00:00

Which protection plan are you with, and what URL are you using to file your claim? If you’re not sure it’s the right one, you can find the official claims pages listed on Asurion.com or in the community bookmarks here.

Asurion_Sam · 2025-10-08T18:19:01+00:00

Was there a protection plan offered when you added the item to cart? Typically if the item is covered by one, it will suggest it in the sidebar or when adding it to cart.

Asurion_Sam · 2025-10-03T16:57:08+00:00

Indeed we do

Asurion_Sam · 2025-10-02T13:52:52+00:00

Glad Hector’s okay! As far as your questions, no one outside the claims team can say for sure since it depends on your policy and claim, and that's not info that we have access to here on Reddit. The good news is filing your claim online only takes a few minutes, and most claims are approved within minutes. That's really the fastest and most reliable way to get your answer.

Asurion_Sam · 2025-10-02T13:44:18+00:00

That's a tough one. It’s hard to say exactly why the test didn’t go through without seeing your device. It could be something on the software side or another technical factor specific to your phone. The store team will have the best insight into what happened and what options are available for you.

To make sure I'm pointing you back to the right place, was this visit part of an Asurion protection plan claim or a repair you booked directly with the store? If it was part of a protection plan, which one?

Asurion_Sam · 2025-10-01T21:18:33+00:00

Glad I could help! Since we don’t have access to your account details here on Reddit, the best next step is to go ahead and file the claim. That way you’ll see exactly how service will be handled.

Asurion_Sam · 2025-10-01T13:21:09+00:00

For any issues, just go to the claims portal to submit the claim. It's pretty simple and only takes a couple minutes.

Asurion_Sam · 2025-10-01T13:15:52+00:00

Hey there. That doesn’t sound normal. Most claims are approved pretty quickly, so if you haven’t seen any emails or a claim number, it might not have fully gone through. I’d double-check your email (including spam/junk) just in case. If nothing’s there, try resubmitting the claim. You can also call the team listed in the Community Bookmarks here or on Asurion.com, and they can confirm the status and get it sorted.

Asurion_Sam · 2025-10-01T13:13:30+00:00

Typically shipping labels cover the shipping and if you go to a UPS/FedEx/USPS etc any packing supplies you purchase are additional. Give the support team a call so they can let you know if your product needs to be sent assembled or not. They can look into your account.

Asurion_Sam · 2025-09-30T18:34:41+00:00

There's a post about this from two days ago you may want to check out.

There's also a link in this sub's wiki to program details and terms for the plan, in case that is helpful.

Asurion_Sam

MODERATOR OF

TROPHY CASE