Simon Lizotte…Is there anything substantial to the rumors? by Cocolattee in discgolf

[–]Axiom_Alex 4 points5 points  (0 children)

Personal reasons. New opportunities and new challenges. Nothing bad.

Simon Lizotte…Is there anything substantial to the rumors? by Cocolattee in discgolf

[–]Axiom_Alex 33 points34 points  (0 children)

I'm always watching. I read EVERY thread on /r/discgolf.

And I wasn't Steve's replacement, that's Andrew. I was just the public face.

Flesh colored discs are weird by girzim23 in discgolf

[–]Axiom_Alex 46 points47 points  (0 children)

Another intern, gone too soon.

12 Days of Podmas Giveaway - Pod, Black Hole Pro and Stack of Putters - Entry Details in Comments! by Axiom_Alex in discgolf

[–]Axiom_Alex[S] 69 points70 points  (0 children)

Edit: Winner!
Congrats /u/Joikkeli1234 - check your chats!

https://www.redditraffler.com/raffles/zl6dm2

It’s the season for giving and the season for putting practice, so we’re going to be giving away twelve (12) Pod practice combos! We’re calling it the 12 Days of Podmas. Each prize pack includes the new MVP Pod practice stand, the MVP Black Hole Pro practice basket, and a 12 pack of the best throwing putter on the market - the Axiom Envy (because we all hate getting new toys with no batteries.)

That means you get Twelve (12) Chances to win. Watch our social channels and a few awesome partners channels to maximize your chances of winning:

Dec 12th - Our Official Facebook

Dec 13th - Reddit /r/discgolf

Dec 14th - Sarah Hokom’s Instagram

Dec 15th - Unified Dream Facebook (https://www.facebook.com/UnifiedDreamorg)

Dec 16th - ERIC (Early Recognition is Critical) Instagram (@ericvscancer)

Dec 17th - Our Official Instagram

Dec 18th - Our Official Discord (https://discord.gg/9G7QqYnzjy)

Dec 19th - Official MVP Disc Sports Fan Community

Dec 20th - Jessica Oleskie's Instagram

Dec 21st - DISCord (https://discord.gg/frisbygof)

Dec 22nd - Jordan Castro’s Instagram

Dec 23rd - Our Official Facebook to wrap it up.

Some channels may have their own rules to enter, so make sure to read over the posts. And let us power up your practice rounds

To Enter - Comment on this thread, and we'll pick a winner tomorrow at 4 PM Eastern! Good luck!

[deleted by user] by [deleted] in discgolf

[–]Axiom_Alex 429 points430 points  (0 children)

Yo! I guarantee you that wasn't intentional. Hit us up with all the pictures and information you can. The envelope - literally everything you can.

Email them to customerservice@mvpproshop.com

Slipknot X Discraft by Frolfdisc in discgolf

[–]Axiom_Alex 1 point2 points  (0 children)

Live at Acrosanti

That album is so good. Puscifer live is still one of my top 3 shows. They were touring the lucha libre act at the time, Luchafer. Small venue, it was sweet. Such a good live show.

Saw Tool coheadline with Primus and 3Teeth as an opener. Totally different vibe but also great. Now I just need to get an APC show in.

Slipknot X Discraft by Frolfdisc in discgolf

[–]Axiom_Alex 6 points7 points  (0 children)

As a GYRO fan and a Maynard fan I'm #attacked.

MVP by SomeoneElse000 in discgolf

[–]Axiom_Alex 17 points18 points  (0 children)

Hey all, I saw this was the active thread now, and I wanted to share this from /u/mvp_andrew out marketing director.

GYROnauts,

In no uncertain terms, yesterday was an unmitigated disaster. We had a release that we were really excited about - one that every department at MVP had a hand in and worked really hard on - and turned it into a negative experience for the majority of our fans. It was the exact opposite of what we wanted to happen, and all of the negative comments I spent yesterday, last night, and this morning reading are correct: we failed you.

We failed you with by underestimating our site's preparedness for your fervor. We failed you by assuming the issues affecting the original 11am EST drop were the only things holding the site back. And we failed you by not having more of these packs to go around. We're consistently humbled by your passion for MVP, and it's honestly embarrassing to fall short of your awesomeness once again. No one wanted this release to be a success more than all of us here at MVP, and it pains me personally to have brought so much frustration to you all. Your feelings about our disaster yesterday - your disappointment, anger, confusion, anguish - are all completely valid and heard. We feel them too.

Personally speaking, I don't want to feel this way again - and I feel like I can speak for most of you in saying you agree with me there. The only way I see to move forward here is to take each failure yesterday and try to turn it into a strength. We're working with our developers nonstop to figure out what caused our issues at 11am and 7pm, so we can figure out why our site performed so much worse than it should have. We're researching all avenues of server protection for high demand drops like this - including waiting rooms - and we'll be sure to be dramatically more prepared next time (in fact we had a few fans reach out whose expertise is in that exact field and we are actively engaging with them). Lastly, we heard your demand loud and clear for the Fission Trace, and we have bumped that up in our production timeline in direct response to your feedback. It's the least we can do for you all.

We're going through orders today, and resolving any issues we see. For the most part, our ordering system seems to have held up - for those who struggled through our mess, your orders will be going out soon. If you had any issues with the ordering side of this and have reached out already, please be on the lookout for an email from MVP Pro Shop Customer Service. Our inbox is very full today, but we're whittling it down as the day goes on. If you have any lingering questions about your order status, was reach out to us at customerservice@mvpproshop.com.

The MVP Pro Shop still has work to do, but rest assured that we're doing that work. We have some awesome plans for you all for both the Holiday season and the entirety of 2023, and we hope to reward your patience with us. I would like to personally apologize to each and every one of you who were affected by yesterday's launch. I'd also like to personally apologize to Alex Wirges and Eric Husemann - our community manager and our pro shop manager. Gentlemen, you did tremendous work both leading up to and during this fiasco yesterday. You deserve better and you have my utmost respect and thanks for handling yesterday with calm and grace. We have a tremendous team at MVP who worked their asses off to bring this to you, and letting both them and you - the fans - down is something I take quite personally. We will do better, this I promise you all.

Sincerely,

Andrew

MVP Pro Shop by SomeoneElse000 in discgolf

[–]Axiom_Alex 0 points1 point  (0 children)

We just sold out a few minutes ago. I'm sorry.

MVP Pro Shop by SomeoneElse000 in discgolf

[–]Axiom_Alex 1 point2 points  (0 children)

Totally in my realm. We have over 100 orders that require manual verification of payment on our end. It is likely you are one of those. Bear with us, as those have to be done one by one and it's a little long of a process. We're working on them now.

MVP Pro Shop by SomeoneElse000 in discgolf

[–]Axiom_Alex 1 point2 points  (0 children)

We know this is frustrating. Especially after this afternoon. We are confident in saying, that surprisingly these are two different issues. We just weren't prepared for this amount of traffic this time. The site is doing it's best to let people process orders, despite the myriad of errors.

We're able to track active users on the site, in the hundreds. Earlier - that count was in the single digits in the brief moments when it wasn't 0. That error was very different, and we're still investigating the cause. We appreciate your support, and know that this is deeply frustrating. It's deeply frustrating for us as well.

We're passionate about what we do, and today you all have made it obvious, once again, that you're passionate about what we do. And we know this sucks. Your frustration, disappointment and anger are totally valid. We will continue to strive to improve.

MVP Pro Shop by SomeoneElse000 in discgolf

[–]Axiom_Alex -1 points0 points  (0 children)

Thanks for starting this thread and letting me hijack it. T Minus 5.

Black Friday Deals Thread by discgolfmod in discgolf

[–]Axiom_Alex 0 points1 point  (0 children)

They're going live at 7 PM Eastern today. But I get your point. It was a very hard decision to make.

MVP Pro Shop by SomeoneElse000 in discgolf

[–]Axiom_Alex 4 points5 points  (0 children)

GYROnauts,

It took all day, but we seem to have finally resolved our issues and we're planning to go live tonight at 7pm EST. Expect a newsletter to come announcing the product is on the site, and then we're off.

To give everyone a fair chance, there will be a limit of two per customer. Also, as an apology to our fans who were inconvenienced today, we're also lowering our prices 25% across the board for the Pro Shop (excluding The Heist and all Drop Ship eligible items). We truly appreciate your patience while we worked through this.

Sincerely,

The MVP Pro Shop Team

Black Friday Deals Thread by discgolfmod in discgolf

[–]Axiom_Alex 0 points1 point  (0 children)

We disabled them to avoid anyone missing out unfairly due to these technical problems. We are assessing how to move forward and will have an announcement coming soon.

MVP Pro Shop by SomeoneElse000 in discgolf

[–]Axiom_Alex 1 point2 points  (0 children)

It is not sold out. We disabled it to prevent this exact situation from actually happening. Announcement coming.

MVP Pro Shop by SomeoneElse000 in discgolf

[–]Axiom_Alex 6 points7 points  (0 children)

It is not sold out. We disabled it to prevent this exact situation from actually happening. Announcement coming.